Kelly · 2 days ago
Collections Specialist
Lawrenceville, GA
Full-time
Onsite
New Grad, Entry LevelKelly is a company seeking a Collections Specialist to build effective relationships with key customers and manage credit decisions to maximize cash flow. The role involves managing customer queries, ensuring compliance with regulations, and optimizing cash flow through proactive debt collection.
OutsourcingProfessional Services
Hiring Manager
Samantha Juliano
Responsibilities
Build effective relationships with key customers and internal Sales teams to manage risk and credit decisions and maximise cash flow
Ensure all customer credits, refunds or discounts are managed and enabled
Manage customer queries and payment / collections related issues to agreed targets and quality standards
Proactive debt chase adhering to debt chase policy and procedures, to ensure customer debt is collected as pre agreed terms. Ensuring that cash flow is optimised at all times
Regular reviews of ledger balances including proactive remedies to reduce or eliminate bad debt. This will include preparation of any cases requiring escalation for legal action and the highlighting and management of any transactions or accounts which may need inclusions in bad debt or credit note provisions
Being involved in learning and development activities, including setting a personal development plan
Provide the required service as detailed in any Service Level Agreements (SLA) including SLA governance and relationship management
Provide a customer focused service to key partners in for all financial issues that cannot be resolved via ‘my sage’ or customer services
Ensure that all internal compliance guidance and external regulation is adhered to including, keeping yourself a breast of the consumer credit act, SEPA, direct debit legislation
Qualification
Required
Build effective relationships with key customers and internal Sales teams to manage risk and credit decisions and maximise cash flow
Ensure all customer credits, refunds or discounts are managed and enabled
Manage customer queries and payment / collections related issues to agreed targets and quality standards
Proactive debt chase adhering to debt chase policy and procedures, to ensure customer debt is collected as pre agreed terms. Ensuring that cash flow is optimised at all times
Regular reviews of ledger balances including proactive remedies to reduce or eliminate bad debt. This will include preparation of any cases requiring escalation for legal action and the highlighting and management of any transactions or accounts which may need inclusions in bad debt or credit note provisions
Being involved in learning and development activities, including setting a personal development plan
Provide the required service as detailed in any Service Level Agreements (SLA) including SLA governance and relationship management
Provide a customer focused service to key partners in for all financial issues that cannot be resolved via ‘my sage' or customer services
Ensure that all internal compliance guidance and external regulation is adhered to including, keeping yourself a breast of the consumer credit act, SEPA, direct debit legislation
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
Founded in 1946
10001+ employees
H1B Sponsorship
Kelly has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (76)
2023 (59)
2022 (74)
2021 (81)
2020 (65)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
Company data provided by crunchbase