ERPA · 2 weeks ago
Workday Engagement Manager (Higher Ed)
United States
Full-time
Remote
Mid, Senior Level
2+ years expERPA is a client-focused technology services firm committed to maximizing the value of their clients' Workday investments. The Workday Engagement Manager will lead higher education implementation projects, manage client relationships, and ensure successful project delivery while supporting the development of ERPA’s Workday practice.
Information Technology & Services
No H1B
Responsibilities
Be a culture champion for ERPA’s core values (Empathy, Responsibility, Passion, Agility)
Be the key connection between our consultants and the client
Lead multiple Workday engagements concurrently
Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
Gauge and report project health and monitor risks, issues, and escalations
Conduct status updates and manage weekly, monthly and quarterly customer governance
Assist with work assignments & resource management for AMS and Phase X engagements
Ensure customer satisfaction remains exceptional and customers are referenceable
Qualification
Required
2+ years of experience managing Workday implementations, Phase X implementations, and AMS for higher ed customers is required
A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
Ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)
Prior experience managing projects utilizing Smartsheet
Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
Must have excellent organizational skills and the ability to manage competing priorities
Ability to travel up to 25%, as needed
Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)
Company
ERPA
Founded in 1999, ERPA is a leader in enterprise application managed services, managed projects, and managed hosting.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dr. Srikanth Gaddam
President & CEO
Matthew McPeek
Chief Financial Officer
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