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Mosaic Consulting Group · 2 days ago

Sr. Functional Consultant (Remote)

United States

Full-time

Remote

Senior Level

$120K/yr - $150K/yr

7+ years exp

Mosaic Consulting Group is a consulting firm based in Nashville, Tennessee, that specializes in helping businesses leverage UKG HCM & WFM Technologies. They are seeking a Senior Functional Consultant to lead client implementations of the UKG Pro system and support various post-live projects, ensuring optimal usage and addressing obstacles proactively.

ConsultingInformation Technology

Hiring Manager

Anna Mundy

Responsibilities

Provide a consultative approach by partnering with clients to produce exceptional results while building trust and commitment

Build meaningful relationships with our clients and advise them how to best use their UKG Pro system

Guide and manage a small team of consultants by providing shadowing opportunities where appropriate for peer growth, and assist in ramping up new team members to ensure they have the training needed to be self-sufficient

Lead, engage, and motivate your team to accomplish developmental and company goals

Draw on your industry and HRIS expertise to recommend and implement UKG Pro solutions

Use system analysis techniques, including consulting with users, managers, and executives to determine software and system functional specifications

Document, analyze, test and modify UKG Pro system based on and related to client and system design specifications

Model Mosaic’s customer service vision of Guide, Anticipate, Exceed

Maintaining target utilization rate

Maintaining Core and one additional UKG certification and is considered a SME

Completion of projects on time and on budget that meet the project’s requirements

Strong ability to develop complex functional design solutions in the Core product (or specialty area) that meet clients’ needs

Mentoring Functional Consultants through first projects and delegating functional solutions to others

Demonstrating excellent consulting skills, including relationship building, communication and responsiveness, land & expand awareness, focus on quality of deliverables, setting and managing expectations, and providing sound recommendations to clients

Managing day-to-day operational activities, including timekeeping and maintaining your book of business