Hy-Vee, Inc. · 1 week ago
Frozen Clerk
Hy-Vee, Inc. is a grocery store chain that values customer service and employee engagement. The Frozen Foods Clerk is responsible for providing excellent customer service, maintaining cleanliness and organization in the frozen foods department, and ensuring high-quality standards for merchandise.
Organic Food
Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
Makes an effort to learn customers’ names and to address them by name whenever possible
Assists customers by: (examples include) escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Rotates and replenishes merchandise and ensures highest quality standards are met
Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc
Ensures merchandise is displayed neatly on the shelves and labels are readily visible to customers (faces merchandise)
Builds end caps display and fills these areas through the week as necessary
Unloads trucks, checks in product, puts product away, and may review invoices
Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Orders product and supplies as necessary
Assists with inventory
Prices products for customers as necessary
Assists in other areas of store as needed
Performs other job related duties and special projects as required
Qualification
Required
Provides prompt, efficient and friendly customer service
Rotates and replenishes merchandise
Ensures cleanliness and safety in the department
Checks temperatures of cases for correctness and consistency
Ability to solve practical problems; variety of variables with limited standardization; interpret instructions
Ability to do arithmetic calculations involving fractions, decimals, and percentages
Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction
Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
Employment is contingent upon the successful completion of a pre employment drug screen
Preferred
Six months or less of similar or related work experience preferred
Company
Hy-Vee, Inc.
Hy-Vee, Inc.
H1B Sponsorship
Hy-Vee, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (3)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Renewable Fuel Infrastructure Program
2025-06-13Grant· $0.01M
Recent News
Corridor Business Journal
2025-12-30
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2025-11-04
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