Office Support II jobs in United States
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NEOGOV · 3 days ago

Office Support II

NEOGOV is seeking an Office Support II to join the Public Health & Environment Department at Washington County. This role serves as the first point of contact for the public, providing customer service and handling various office tasks such as data entry, mail processing, and payment transactions.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Processes and delivers incoming and outgoing mail
Performs phone and reception desk customer service
Maintains office equipment and orders supplies
Drafts various department documents under general supervision; reviews documents for grammatical errors
Collects fees and processes payments and may balance cash accounts
Formats and submits reports under supervision
Records and maintains various departmental documents
Reviews and updates working procedures
Enters and maintains data into computer with accuracy; conduct file searches and retrieve documents
Initiate purchase orders and pays invoices; Collect and record a variety of receipts and disbursements for various funds
Compile, calculate and prepare reports and billings
Schedule meetings and assist with coordination of department events
May mentor and train other OS II clerical staff
Communicates technical issues to IT using standard procedures
Answers questions from the public in person or over the phone; refer callers or visitors to appropriate department if applicable
Performs other related duties as assigned

Qualification

Customer serviceMicrosoft 365Cash handlingScheduling meetingsManaging confidential informationKeyboardingRecord keepingOffice equipment operation

Required

High School diploma
Two years of experience in the area of assignment, or equivalent
Completion of a related business or office certificate program may be substituted for one year of required experience
Promotes a diverse, culturally competent, and respectful workplace
Demonstrates skill in performing bookkeeping entries and other record keeping or tabulations with accuracy
Demonstrates skills in keyboarding
Demonstrates ability to follow moderately complex oral and written instructions and to learn the procedures involved in maintaining legal, accounting, or statistical records
Demonstrates ability to perform complex administrative or research tasks as assigned in an effective manner; maintain and revise records and to control their use and presentation
Demonstrates ability to compose correspondence requiring the application of knowledge of methods, procedures, policies and other information
Demonstrates ability to operate general office equipment and perform complex computations accurately and rapidly
Demonstrates ability to accurately sort and file a variety of materials in accordance with designated systems

Preferred

Paid work experience providing customer service in a professional office environment, including serving as a front desk or reception support
Paid work experience using Microsoft 365 applications, including Word, Excel, Outlook, Teams, and SharePoint
Paid work experience handling cash, credit card, or other financial transactions
Paid work experience scheduling meetings and/or appointments, maintaining calendars, and coordinating office activities
Paid work experience managing confidential or sensitive information with discretion

Benefits

Paid time off
Holidays
Medical
Dental
Vision
Life and long-term disability insurance

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase