Central Alarm Control Operator jobs in United States
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Kroger · 2 months ago

Central Alarm Control Operator

position3800 SE 22nd Ave, Portland, OR, 97202, US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Kroger is a leading retail company, and they are seeking a Central Alarm Control Operator to monitor and respond to alarms across various facilities. This role involves maintaining communication with local emergency services and ensuring accurate documentation of all actions taken during alarm events.

GroceryMarketingMeat and PoultryRetailRetail Technology
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H1B Sponsor Likelynote

Responsibilities

Provide timely, exemplary Service to all Associates and vendors while Maintaining a calm, professional composure at all times
Monitor signals from alarm panels and react appropriately by following action Plans
Accurately and completely document all actions
Call local police and fire Departments to request dispatch and relay pertinent information
Run reports and provides them to Internal Customers
Answer phone calls and assist callers in a variety of situations, including calls regarding emergency situations
Exercise the skills necessary to Maintain stable Performance in occasional high stress situations
Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualification

Alarm control experienceLoss Prevention knowledgeRetail Store Operations40 WPM typingMicrosoft Office proficiencyCall Center experienceCommunication skillsAttention to detailOrganizational skills

Required

Minimum 18 years of age
Strong communication skills (written and oral)
Ability to effectively present information in one-on-one and small group situations to Customers, clients, and other Associates of the organization
Ability to work weekends on a regular basis
Ability to work overtime on an occasional basis
Ability to work any shift
Ability to sit for long periods of time in a high volume Call Center
Ability to preserve confidentiality of information
Accuracy and attention to detail
Ability to organize and prioritize a variety of tasks/Projects
Proficient with Microsoft office Applications
Previous Call Center experience

Preferred

Knowledge of Kroger policies, Procedures and organizational structure
Familiarity with Loss Prevention terms and Processes
Knowledge of Retail Store Operations
40 WPM typing
Previous alarm control experience

Company

Kroger

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Kroger is a grocery retail store that provides a wide variety of product for customers and community.
dateFounded in 1883
location
Cincinnati, Ohio, USA
people-size10001+ employees
web-link
https://www.thekrogerco.com/

H1B Sponsorship

Kroger has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (64)
2023 (71)
2022 (63)
2021 (20)
2020 (29)

Funding

Current Stage
Public Company
Total Funding
unknown
1984-09-28IPO

Leadership Team

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Ronald Sargent
Interim Chief Executive Officer

Recent News

PR Newswire
Kroger Launches Fast, Convenient Delivery on Uber Apps Nationwide
2026-01-16
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Google Debuts ‘Universal’ Protocol for Agentic Commerce
2026-01-12
Morningstar.com
Kroger Announces the Sale of Vitacost.com, Inc.
2026-01-11
Company data provided by crunchbase