London Computer Systems · 6 days ago
Accounting Support Specialist
Cincinnati, OH, US
Full-time
Hybrid
Entry Level
2+ years expLondon Computer Systems (LCS) is seeking detail-oriented, accurate Accounting Support Specialists in Cincinnati, Ohio to become experts on their software and resolve customer issues in their Product Support department. The role involves assisting customers with accounting questions, conducting remote sessions to resolve software issues, and providing superior customer service.
Information TechnologySoftware
No H1B
Responsibilities
Assist customers with accounting questions and issues relating to our property management software, Rent Manager
Conduct remote sessions with customers to resolve software issues as necessary
Provide guidance and best practices to those utilizing our Rent Manager application
Provide superior customer service to our end users over the phone and via email
Document and track status of all issues in a timely fashion within our ticketing software
Work in conjunction with internal departments to improve processes and customer satisfaction
Qualification
Required
High School diploma required; associate degree in Accounting, Finance, or related field preferred
Minimum 2 years of experience in help desk, customer support, or customer service roles
Foundational understanding of Generally Accepted Accounting Principles (GAAP), bookkeeping, and financial statements
Experience using financial software such as QuickBooks, ERP, SAP, Sage, NetSuite, or Quicken
Proficiency in Microsoft Excel and other Microsoft Office applications
Hands-on experience with one or more of the following: payroll, reconciliations, general ledger accounts, tax returns, fixed assets, financial data, or profit and loss statements
Excellent attendance and personal accountability
Self-starter with the ability to stay motivated independently
Strong attention to detail and accuracy in work
Preferred
Associate degree in Accounting, Finance, or related field
Benefits
Health, dental, & vision insurance
Wellness program with rewards for healthy activities
401(K) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building, wooded campus with nature trail
On-site fitness center
One of Cincinnati’s “Top Places to Work”
Hybrid work schedule available; 50% in the office, 50% remote
Company
London Computer Systems
LCS is a leading supplier of property management software with integrated technologies.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Charles (Chuck) Stevens, CPA
Chief Financial Officer
Joe Easton
Rent Manager® Channel Partner Manager
Recent News
2025-06-24
Company data provided by crunchbase