Onsite IT Support Technician jobs in United States
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NSC Global · 2 days ago

Onsite IT Support Technician

positionFlorence, KY
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

NSC Global is a trusted IT services and solutions provider supporting some of the world’s largest enterprises in their digital transformation. They are looking for IT End User Support Technicians who enjoy hands-on technical work and direct interaction with end users to resolve hardware and software problems.

B2BHuman ResourcesInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Primarily support end user devices such as the following:
Support SW Microsoft products (e.g. Windows 11/Ms Outlook)
IPhone configuration
Intune Knowledge
TeamViewer Knowledge
Excellent communication skills
Network knowledge
WIN11 Imaging
Local and network printer knowledge
Active Directory
Ms Teams
IT Asset Inventory
Thermal printer support
Handheld Scanner support
Video Conferencing equipment
Experience in ServiceNow ticketing system
Previous experience supporting IT in a plant environment

Qualification

Microsoft WindowsNetworking knowledgeA+ CertificationMicrosoft OfficeServiceNowCustomer service mindsetMultitaskingWillingness to learnClear communicationReliability

Required

Good understanding of PC and printer hardware
Experience with Microsoft Windows operating systems
Familiarity with standard office applications (Microsoft Office, etc.)
Networking knowledge (TCP/IP, Wi-Fi, VPN)
Exposure to ticketing tools (ServiceNow)
Strong customer service mindset
Ability to multitask and prioritize in a busy environment
Clear verbal and written communication
Willingness to learn and develop new technical skills
Reliability, professionalism and a hands-on working style
Technical college diploma or equivalent in computer science or related field
A+ Certification (or willingness to obtain)
OEM certifications (Dell, HP, Lenovo, Lexmark, IBM) are an advantage and may be required depending on assignment

Preferred

Support SW Microsoft products (e.g. Windows 11/Ms Outlook)
iPhone configuration
Intune Knowledge
TeamViewer Knowledge
Excellent communication skills
Network knowledge
WIN11 Imaging
Local and network printer knowledge
Active Directory
Ms Teams
IT Asset Inventory
Thermal printer support
Handheld Scanner support
Video Conferencing equipment
Experience in ServiceNow ticketing system
Previous experience supporting IT in a plant environment

Benefits

Opportunities for training, certification and career growth
A supportive, international team environment
Real hands-on experience in diverse customer environments

Company

NSC Global

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Glassdoor4.0
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Business to business IT service provider headquartered in London, England
dateFounded in 1997
location
Mason, Ohio, USA
people-size1001-5000 employees
web-link
http://www.nscglobal.com

H1B Sponsorship

NSC Global has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)

Funding

Current Stage
Late Stage

Leadership Team

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De Blascak
North American Human Resources Business Partner
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Recent News

Computer Reseller News UK
NSC Global on new partnership with Fulcrum and the plan to become a billion-pound firm
2024-04-10
Computer Reseller News UK
Alex Tatham leaves NSC Global
2023-04-17
Company data provided by crunchbase