Retail Showroom Associate, San Diego jobs in United States
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The Black Tux · 1 day ago

Retail Showroom Associate, San Diego

The Black Tux is a company dedicated to helping people look their best for special occasions by providing modern formal wear. As a Retail Showroom Associate, you will guide customers through personalized fitting appointments and assist in styling, ensuring a seamless and enjoyable experience from concept to checkout.

FashionInternetMen'sRental
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Comp. & Benefits

Responsibilities

Welcome customers in-store and provide an exceptional, personalized experience for their formalwear needs
Conduct fitting appointments, ensuring customers find the perfect fit and style for their event
Guide customers through our online platform, helping them set up their event so all participants can access and coordinate their looks
Provide expert styling advice, assisting with fabric choices, accessories, and overall event aesthetic
Support customers from look conception to final checkout, ensuring a seamless and enjoyable process
Assist with event logistics, including group order management, exchanges, and last-minute adjustment
Maintain store presentation and organization, ensuring a polished and inviting environment
Collaborate with teammates to uphold TBT’s culture of accountability, teamwork, and continuous learning
Stay informed on product knowledge and styling trends to better serve customers
Meet individual and team sales goals by providing an engaging, consultative shopping experience that drives conversions and event participation
Contribute to a positive and inclusive team atmosphere, always striving to enhance the customer experience

Qualification

Customer serviceStyling adviceEvent coordinationDigital platform navigationSales goalsTeam collaborationCommunication skillsAdaptability

Required

A customer-focused individual who thrives on creating memorable experiences and making people feel their best
Passionate about styling, fashion, and event coordination, with a keen eye for detail
A strong communicator who can guide customers through the fitting and styling process with ease and expertise
Tech-Savvy and comfortable navigating digital platforms to assist customers in setting up their event
Goal Oriented with a drive to meet and exceed sales targets while maintaining a customer-first approach
A team player who values collaboration, accountability, and continuous learning
Adaptable and solutions-driven, able to handle multiple customers and event setups at once
Weekend availability is required
Prior retail, customer service, or sales experience is a plus, but a great attitude and willingness to learn are just as important!

Benefits

Option to participate in a 401(k) plan through Betterment
Generous paid time off
Paid company-recognized holidays aligning with our holiday pay policy
No Black Friday adjusted hours
Employee engagement & cultural events
Discounts on garment rental and purchases for you, your partner, and friends & family
Annual compensation process

Company

The Black Tux

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The Black Tux is a men's fashion company that focuses on the rental of tuxedos, suits, and various formalwear accessories.

Funding

Current Stage
Growth Stage
Total Funding
$67.6M
Key Investors
STORY3 Capital PartnersTZP GroupStripes
2024-05-14Debt Financing
2022-06-02Private Equity
2018-03-09Series C· $30M

Leadership Team

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Andrew Blackmon
Co-Founder & CEO
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Patrick Coyne
Co-Founder, Board Member
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Company data provided by crunchbase