The Black Tux · 1 day ago
Retail Showroom Associate, San Diego
The Black Tux is a company dedicated to helping people look their best for special occasions by providing modern formal wear. As a Retail Showroom Associate, you will guide customers through personalized fitting appointments and assist in styling, ensuring a seamless and enjoyable experience from concept to checkout.
FashionInternetMen'sRental
Responsibilities
Welcome customers in-store and provide an exceptional, personalized experience for their formalwear needs
Conduct fitting appointments, ensuring customers find the perfect fit and style for their event
Guide customers through our online platform, helping them set up their event so all participants can access and coordinate their looks
Provide expert styling advice, assisting with fabric choices, accessories, and overall event aesthetic
Support customers from look conception to final checkout, ensuring a seamless and enjoyable process
Assist with event logistics, including group order management, exchanges, and last-minute adjustment
Maintain store presentation and organization, ensuring a polished and inviting environment
Collaborate with teammates to uphold TBT’s culture of accountability, teamwork, and continuous learning
Stay informed on product knowledge and styling trends to better serve customers
Meet individual and team sales goals by providing an engaging, consultative shopping experience that drives conversions and event participation
Contribute to a positive and inclusive team atmosphere, always striving to enhance the customer experience
Qualification
Required
A customer-focused individual who thrives on creating memorable experiences and making people feel their best
Passionate about styling, fashion, and event coordination, with a keen eye for detail
A strong communicator who can guide customers through the fitting and styling process with ease and expertise
Tech-Savvy and comfortable navigating digital platforms to assist customers in setting up their event
Goal Oriented with a drive to meet and exceed sales targets while maintaining a customer-first approach
A team player who values collaboration, accountability, and continuous learning
Adaptable and solutions-driven, able to handle multiple customers and event setups at once
Weekend availability is required
Prior retail, customer service, or sales experience is a plus, but a great attitude and willingness to learn are just as important!
Benefits
Option to participate in a 401(k) plan through Betterment
Generous paid time off
Paid company-recognized holidays aligning with our holiday pay policy
No Black Friday adjusted hours
Employee engagement & cultural events
Discounts on garment rental and purchases for you, your partner, and friends & family
Annual compensation process
Company
The Black Tux
The Black Tux is a men's fashion company that focuses on the rental of tuxedos, suits, and various formalwear accessories.
Funding
Current Stage
Growth StageTotal Funding
$67.6MKey Investors
STORY3 Capital PartnersTZP GroupStripes
2024-05-14Debt Financing
2022-06-02Private Equity
2018-03-09Series C· $30M
Recent News
2024-06-04
2024-05-19
Company data provided by crunchbase