Podium · 1 week ago
Product Designer
Lehi, Utah
Full-time
Onsite
Mid Level
3+ years expPodium is a company dedicated to empowering local businesses with an AI-driven platform for lead conversion. The Product Designer will create innovative interaction patterns for AI agents, collaborating closely with product, engineering, and customers to enhance user experiences across various communication channels.
CollaborationConsumer ReviewsMessagingSaaSSoftware
Responsibilities
Design AI agent experiences across voice, text, and CRM - how our agents sound on calls, hand off to humans, and handle failures
Invent interaction patterns for AI-first workflows - how service advisors review what happened overnight, intervene mid-conversation, train new scenarios
Prototype in code using Cursor, Claude Code, or similar - the best ideas come from building, not just mockups
Ship fast and iterate with in-person customer feedback - we work on-site with customers, you'll be embedded building alongside them
Work directly across product, engineering, and customers without clear handoffs or defined lanes
Qualification
Required
3+ years designing products people use daily at work (developer tools, technical products, or enterprise software preferred)
Experience with conversational interfaces, voice UX, or AI agents - or deep thinking about human-AI collaboration
Comfortable prototyping in code and shipping scrappy to validate before perfecting
Understand local businesses care about outcomes (booked appointments) not your Figma file
Eager to use AI coding tools and comfortable with design/engineering blurring
Preferred
Background in automotive, home services, or healthcare a plus
Benefits
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
Company
Podium
Podium is a customer communication platform for businesses who interact with customers on a local level.
1001-5000 employees
H1B Sponsorship
Podium has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (3)
2022 (3)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$422.65MKey Investors
Y Combinator Continuity FundIVPAlbum VC
2022-10-31Series Unknown
2021-11-15Series D· $201M
2020-04-07Series C· $125M
Leadership Team
Eric Rea
Co-founder & CEO
Dennis Steele
Co-Founder
Recent News
2025-11-25
2025-11-19
Company data provided by crunchbase