Toyota North America · 5 months ago
Senior Service Now Developer
Plano, TX
Full-time
Onsite
Senior LevelToyota North America is one of the world’s most admired brands, focusing on innovative solutions for mobility. They are seeking a Senior Service Now Developer to design and implement risk management capabilities and enhance current systems within their Cyber Security Risk Management Department.
Manufacturing
No H1B
Responsibilities
Design, implement, and support ServiceNow SecOps (SIR, VR, TI, CC)
Implement integrations using REST/SOAP APIs, MID Server, integrations with Tenable, Qualys, Splunk, CrowdStrike, etc. used to enable and automate risk and vulnerability management processes (i.e., risk assessments, risk mitigation strategies, risk register, etc.)
Design and implement and support scripting and automation efforts using JavaScript, Glide APIs, Business Rules, Script Includes, UI Policies, Client Scripts, Scheduled Jobs
Provide business value to Toyota by developing reports for Performance Analytics, KPIs/KRIs, risk heat maps, and create data imports/exports using Transform Maps, Data Sources, and Import Sets
Develop custom playbooks and automated response actions using Flow Designer or Integration Hub
Implement Security Case Management, IOC correlation, and MITRE ATT&CK mapping
Create and maintain technical documentation, such as design specifications, user guides, process documentation, and configuration details
Correlate CVEs to affected CIs
Participate actively in the administration of ServiceNow, encompassing upgrades, updates, and maintenance tasks as needed for GRC modules
Apply experience in implementing systems using the Agile/Scrum methodology
Evaluate and adopt the latest ServiceNow releases, enhancements in the GRC module, and best practices to bring continuous improvement to the platform
Collaborate with product owners, designers, and platform teams to define specifications and deliver features iteratively
Partner effectively with cybersecurity, product, platform, internal audit, legal, and other internal peers to support TMNA’s compliance with applicable legal, regulatory, and security frameworks
Follow best practices for designing and implementing ServiceNow solutions. Ensure that configurations and developments are efficient, scalable, and sustainable
Identify opportunities for process optimization, automation, and streamlining tasks
Work closely with the Cyber Risk & Operations Management (CROM) team as well as closely partnering with all cybersecurity teams by assisting in the requirements gathering, analysis, design, and implementation of business processes and data migration into the GRC platform
Qualification
Required
Bachelor's Degree (or higher) in Computer Science, Business Administration, Management Information Systems or related discipline, or equivalent professional work experience
Experience as a hands-on developer in ServiceNow GRC application
Experience in Work with ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Request Management
Experience with configuring ServiceNow GRC modules to align with governance, risk, and compliance frameworks
Experience in configuration of Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management Module in ServiceNow
Experience in working or coordinating with ServiceNow GRC support for product level defects
Experienced with development and/or management of metrics and reporting
Experience developing and managing integrations between ServiceNow GRC and other systems/tools using various integration methods
Design, implement, and support ServiceNow SecOps (SIR, VR, TI, CC)
Implement integrations using REST/SOAP APIs, MID Server, integrations with Tenable, Qualys, Splunk, CrowdStrike, etc. used to enable and automate risk and vulnerability management processes (i.e., risk assessments, risk mitigation strategies, risk register, etc.)
Design and implement and support scripting and automation efforts using JavaScript, Glide APIs, Business Rules, Script Includes, UI Policies, Client Scripts, Scheduled Jobs
Provide business value to Toyota by developing reports for Performance Analytics, KPIs/KRIs, risk heat maps, and create data imports/exports using Transform Maps, Data Sources, and Import Sets
Develop custom playbooks and automated response actions using Flow Designer or Integration Hub
Implement Security Case Management, IOC correlation, and MITRE ATT&CK mapping
Create and maintain technical documentation, such as design specifications, user guides, process documentation, and configuration details
Correlate CVEs to affected CIs
Participate actively in the administration of ServiceNow, encompassing upgrades, updates, and maintenance tasks as needed for GRC modules
Apply experience in implementing systems using the Agile/Scrum methodology
Evaluate and adopt the latest ServiceNow releases, enhancements in the GRC module, and best practices to bring continuous improvement to the platform
Collaborate with product owners, designers, and platform teams to define specifications and deliver features iteratively
Partner effectively with cybersecurity, product, platform, internal audit, legal, and other internal peers to support TMNA's compliance with applicable legal, regulatory, and security frameworks
Follow best practices for designing and implementing ServiceNow solutions. Ensure that configurations and developments are efficient, scalable, and sustainable
Identify opportunities for process optimization, automation, and streamlining tasks
Work closely with the Cyber Risk & Operations Management (CROM) team as well as closely partnering with all cybersecurity teams by assisting in the requirements gathering, analysis, design, and implementation of business processes and data migration into the GRC platform
Preferred
Certified Implementation Specialist in Risk & Compliance (CIS-RC) or Certified Implementation Specialist (SecOps)
Certified Implementation Specialist in TPRM (CIS-TPRM)
Superb analytical and problem-solving abilities in complex situations using enterprise-wide thinking
Works with minimal supervision with some specific decision-making authority
Works with product owner/stakeholders to build requested items and tasks using workflows to manage processes and meeting business requirements
Excellent communication skills (verbal and written) to tailor messages to different audiences, presenting it clearly and concisely at the right altitude
Ability to manage a wide variety of initiatives across multiple business units
At least one of the following Security certifications: CISM, CISA, CISSP, CIA, CIPM, CCSP
Experience working in Agile and/or Toyota Production System framework; Agile, Scrum, Lean, or related certifications
Experience building and/or analyzing GRC and Cybersecurity business cases and experience in product management
Demonstrated success in project management, business analysis, and data analysis
Proven ability to bring clarity and focus to complex and ambiguous situations
Experience with ITIL processes for Service Management
Benefits
Professional growth and development programs to help advance your career, as well as tuition reimbursement.
Team Member Vehicle Purchase Discount.
Toyota Team Member Lease Vehicle Program (if applicable).
Comprehensive health care and wellness plans for your entire family.
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
Paid holidays and paid time off.
Referral services related to prenatal services, adoption, childcare, schools and more.
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Company
Toyota North America
At Toyota, we’re known for making some of the highest quality vehicles on the road. But there is more to our story.
Founded in 1957
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$4.5MKey Investors
ARPA-E
2024-12-18Grant· $4.5M
Leadership Team
Tetsuo Ogawa
CEO
Brian Kursar
Group Vice President - Head of Enterprise AI
Recent News
Morningstar.com
2026-01-05
2026-01-05
Company data provided by crunchbase