City of Austin ยท 1 day ago
Business Process Consultant (Austin Budget and Organizational Excellence)
Austin City Hall
Full-time
Hybrid
Mid Level
$72K/yr - $91K/yr
3+ years expThe City of Austin is a vibrant community dedicated to shaping one of the nation's most dynamic cities. The Business Process Consultant is responsible for advising the City's Executive Management Team and department directors on strategic planning and organizational performance management, while also leading process improvement initiatives and analyzing performance data to enhance service delivery.
Association
Responsibilities
Leads multiple process improvement teams
Develops project work plans, project management and periodic assessment
Facilitates the development of stakeholder analysis and communication plans for process improvement teams
Identifies, collects, and researches to complete data analysis
Makes recommendations to project teams and recommends organizational change utilizing appropriate talent
Advises process leaders and team leaders in defining/identifying key measurers and setting performance targets
Develops and improves models and methodologies for the department
Reviews and critiques the work of functional team staff
Communicates project and program information to all levels of the organization
Qualification
Required
Graduation with a Bachelors degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job
Knowledge of business strategies, objectives, planning, development and management processes and process improvement
Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes
Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models
Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic
Skill in providing internal consulting services
Skill in project management methods
Skill in negotiation of projects and program initiatives
Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders' expectations
Ability to look at situations systematically
Ability to work independently and with teams
Ability to understand, interpret and apply detailed and complex information
Ability to manage implementation of recommendations
Preferred
Experience facilitating the development of strategic and operational plans in public or non-profit organizations, including environmental assessments, goal and objective setting, and strategy development
Experience facilitating the development of operational, customer experience, and outcome-oriented performance measures, as well as the establishment of performance targets
Experience applying analytical methods - including comparative, trend, and variance analysis, as well as disaggregation of performance results - to generate actionable insights to inform policy and management decisions
Experience designing charts, graphs, and dashboards that communicate organizational performance information to diverse audiences, including executives
Experience producing organizational performance reports and data-driven presentations for diverse audiences, including executives
Benefits
Low-cost medical
Dental
Vision
Paid leave time
A highly competitive retirement plan
Training opportunities
Company
City of Austin
An award-winning employer, the City of Austin has a Council-Manager form of government and employs 13.8K employees.
10001+ employees
H1B Sponsorship
City of Austin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (7)
2022 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Brian Gardner
Chief Information Security Officer
Noelle Corcoran
Marketing Supervisor
Recent News
Government Technology US
2025-05-26
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