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NEOGOV · 1 day ago

Recruitment and Retention Specialist - Department of Public Safety

Prince Frederick, MD

Full-time

Hybrid

Mid Level

$59K/yr - $67K/yr

3+ years exp

NEOGOV is seeking a Recruitment and Retention Specialist for the Calvert County Department of Public Safety’s Fire-Rescue-EMS Division. This position involves promoting and facilitating recruitment and retention programs for volunteer Fire/Rescue/EMS departments, requiring effective communication and public relations skills.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Coordinates efforts and advises the Fire and Rescue Association and the Recruitment and Retention Committee with the further development and implementation of all recruitment and retention programs

Maintains all program documents and official policies

Staffs the Recruitment and Retention Committee to include recommending and preparing the agenda, related exhibits and minutes

Implements the recruitment process to include maintaining a database on public responses to recruitment efforts and coordinates with the Volunteer Departments

Reviews response logs and other data to determine recruitment priorities

Assists with Criminal Justice Information Center (CJIS) fingerprinting of volunteer Fire/Rescue/EMS applicants

Coordinates and facilitates community outreach for recruitment with event managers of large community events and with County Recruitment and Retention Committee members

Manages and maintains the inventory of promotional and marketing materials utilized for recruitment and retention initiatives

Serves as a liaison to Fire/Rescue/EMS Chiefs, Presidents, Officers, State and National Recruitment and Retention Committee, and County Fire/Rescue/EMS volunteers

Supports the Career Technology Academy Program with the County Public School System, Maryland Fire Rescue Institute

Designs, writes and places print and broadcast media to increase the awareness of Fire-Rescue-EMS volunteer opportunities and recognition of Fire-Rescue-EMS volunteer achievements

Writes press releases, writes and designs flyers and brochures and other written materials that inform the public and volunteer members about current programs, services and opportunities

Develops and administers public education programs such as “Make the Right Call.”

Maintains the Fire-Rescue-EMS website, writes and designs the on-line, Department of Public Safety newsletter

Administers and monitors the Division’s social media platforms to promote volunteer opportunities and enhance public engagement

Manages the tuition assistance program to include the application process, budget management, audit and recognition processes in coordination with the Recruitment and Retention Committee and the Volunteer Fire/Rescue/EMS Chiefs and President

Manages the day care program to include the application process and budget management in coordination with the Recruitment and Retention Committee and the Volunteer Fire/Rescue/EMS Chiefs and President

Develops and makes presentations to citizens, school groups, civic groups and other volunteer organizations to recruit volunteers and inform the public about the volunteer services

Facilitates countywide new recruit orientation programs, ensuring consistency in content and delivery

Coordinates the Annual Volunteer Appreciation Day. Identifies and coordinates other volunteer appreciation activities and programs

Attends the meetings of the Recruitment and Retention Committee, President’s Council, and upon request, the Fire and Rescue Commission and the Fire/Rescue/EMS Association to report on activities

Performs basic financial analysis, coordinates with Finance & Budget, and prepares requisitions and vendor payments

Compiles, analyzes, and maintains statistical data related to recruitment and retention activities; prepares reports and conducts exit interviews to identify trends and improvement areas

Evaluates existing volunteer benefit and incentive programs and assists in the development and implementation of enhancements to support retention objective

Manages the volunteer identification card and personnel accountability tag program

May be required to assist with other Division activities, including but not limited to, Occupational Health Program and respiratory fit testing

Qualification

Public relations experienceCommunity engagementProgram coordinationMicrosoft Office SuiteInnovative public relationsEffective communicationDetail-orientedRelationship building

Required

Associate degree in marketing, public relations, business, communications, marketing, or related field

At least three (3) years of progressively responsible experience in public relations, community engagement, or program coordination

Valid driver's license

Operation of County owned vehicle

Subject to background investigation

Requires ordinary physical effort to sit, walk, stand, bend, reach, or to carry light items

Operation of keyboard devices

Required to work beyond normal scheduled hours

May be required to work evenings and weekends

Subject to call in or to remain on the job for emergencies

Preferred

Considerable experience in public relations and communications, with a preference to experience in the Public Safety and/or Emergency Services community