BNY · 14 hours ago
Vice President, Client Operations
Pittsburgh, PA
Full-time
Hybrid
Mid, Senior Level
5+ years expBNY is a leading global financial services company that influences a significant portion of the world’s investible assets. They are seeking a Vice President for their Client Operations & Reporting team, responsible for developing client service strategies, enhancing client satisfaction, and ensuring compliance with regulatory requirements.
Financial Services
Responsibilities
Develop and implement client service strategies by utilizing in-depth knowledge of client operations and industry best practices
Support performance measurement, attribution, compliance monitoring, and risk services
Lead initiatives to enhance client satisfaction and operational efficiency by continuously evaluating and improving service delivery processes
Client education on product changes and enhancements. Training client contacts on reporting tools
Ensure compliance with regulatory requirements and company policies by maintaining up-to-date knowledge of industry standards and implementing necessary changes
Collaborate with cross-functional teams to address client needs and resolve complex issues, demonstrating strong problem-solving skills
Qualification
Required
Bachelor's degree in Business, Finance, or a related field
Minimum of 5-7 years of industry experience
Solid background with performance measurement concepts
Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions
Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams
Proficiency in client service operations and a thorough understanding of industry regulations and standards
Preferred
Advanced degree or professional certification preferred
Familiarity with alternative investments and advanced risk analysis is strongly recommended
Baseline understanding of accounting for institutional investors is a plus
Benefits
Highly competitive compensation
Benefits
Wellbeing programs
Flexible global resources
Tools for your life’s journey
Paid leaves
Paid volunteer time
Company
BNY
For more than 240 years BNY has partnered alongside clients, using its expertise and platforms to help them operate more efficiently and accelerate growth.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian A. Ruane
CEO Government Securities Services & Global Client Management
Chris Kearns
CEO, Depositary Receipts
Recent News
PR Newswire
2024-11-01
Company data provided by crunchbase