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Catherine Hershey Schools for Early Learning · 6 days ago

Family Success Support Manager - Central Office

Hershey, PA

Full-time

Onsite

Mid, Senior Level

$69K/yr - $80K/yr

5+ years exp

Catherine Hershey Schools for Early Learning is dedicated to empowering families and supporting positive outcomes for both children and their caregivers. The Family Success Support Manager will collaborate with Centers to develop and implement family success plans, monitor progress, and provide ongoing support tailored to each community, ensuring alignment with the organization's mission.

CharityEducationNon ProfitPrimary Education

No H1B

Responsibilities

Work collaboratively with Centers to design, implement, and monitor family success programs that align with CHS's two-generational approach, ensuring consistency and alignment with our mission

Collaborate closely with the Strategic Partnerships Manager to ensure that community partnerships enhance family success initiatives without overlapping roles, thereby maximizing the impact of both positions

Implementing family policies, procedures, and strategies for CHS' network of center

Running mission metrics and data points monthly as well as supporting the CQI process to continue the growth of the model

Supporting Professional Development trainings during Seeds to Lead

Act as a primary point of contact for Center teams, offering expertise, resources, and support to strengthen family success outcomes tailored to each center's demographic and community

Being a part of the ongoing quality assurance of the Family Success model

Developing the needed materials and framework for the Family Success model to be implemented to fidelity

Provide continued evaluations and assessments

Develop benchmarks and metrics to assess program effectiveness and report outcomes. This includes gathering data, analyzing family progress, and identifying areas for improvement to achieve CHS's mission more effectively

Stay updated and informed on family services best practices and regulatory requirements for supporting all families at CHS

Qualification

FamilyCommunity engagementNAEYC standardsSocial Work degreeData analysisMS Office SuiteCommitment to missionInterpersonal skillsProblem-solvingAdaptability

Required

Bachelor's degree in Social Work, Public Administration, or related field

5 years of previous experience in family and/or community engagement

Knowledge of the State (DHS/OCDEL, DOH, OSHA, ADA) and NAEYC standards

Ability to problem-solve major family related issues and address concerns

Ability to type and perform data entry with a high degree of accuracy

Ability to correspond and establish supportive relationships with caseworkers, parent/guardians, staff, and students

Ability to work in a fast-paced environment with changing priorities

Responsible, enthusiastic, and cares about working in a mission-focused organization

Willingness to be held accountable and receive feedback

Comfortability with technology including MS Office Suite (Outlook, Word, Excel and PowerPoint) and/or willingness to learn

Exceptional interpersonal skills including the ability to influence, lead, and educate teams

Ability to proactively identify problems and implement solutions

Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for children

U.S. work authorization and successful completion of pre-employment background checks and clearances