NJM Insurance Group · 3 days ago
Mail & Document Processor, Associate
NJM Insurance Group is seeking a Mail & Document Processor, Associate to manage incoming correspondence related to policies and claims. The role involves sorting mail, operating scanners, and ensuring data entry accuracy to maintain customer satisfaction.
InsuranceManufacturingTransportation
Responsibilities
Ability to sort all incoming mail (both physical and electronic) accurately and identify documents according to pre-established business rules within a designated timeframe
Ability to operate department scan equipment to produce high-quality images and understand how to adjust scanned images using NJM’s capture software (i.e., rotating, deleting, splitting, and moving pages)
Ability to complete document classification and data entry requirements based on department procedures and business rules
Ability to learn and work in a document capture software system
Assist the department in meeting their defined Service Level Agreements (SLA’s)
Stays current with departmental procedures and schedules
Demonstrate adaptability and flexibility
Consistently maintains a high level of confidentiality
Performs other tasks as assigned
Qualification
Required
Strong clerical / data entry skills
Strong organizational skills
Strong communication skills
Strong attention to detail and accuracy
Effective verbal and written communication skills
Demonstrates an understanding of the importance of teamwork
Self-motivated and has demonstrated initiative
Knowledge of Microsoft Office Products
Knowledge of document capture software; OnBase knowledge is a plus
High school diploma or GED
Preferred
Some physical effort (handling light materials and boxes up to 30 lbs.)
Benefits
401(k) with employer match up to 8% and additional service-based contributions
Health, Dental, and Vision insurance
Life and Disability coverage
Generous PTO
Paid Sick Leave
Paid parental leave in addition to state-mandated leave
Discretionary bonuses
Company
NJM Insurance Group
NJM (New Jersey Manufacturers) is an auto, homeowners, renters, commercial auto, umbrella and workers' compensation insurance providers.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-08-21
Company data provided by crunchbase