LanceSoft, Inc. · 1 day ago
Windows Specialist
Topeka, KS
Contract
Onsite
Entry Level
2+ years expLanceSoft, Inc. is seeking a Windows Specialist to provide workstation support. The role involves diagnosing and resolving hardware, software, and network issues in a Windows environment while effectively communicating with users.
Information Technology
Hiring Manager
Drishti Pal
Responsibilities
Proven experience (2 years) as a workstation support technician or in a similar technical support role
Proficiency in diagnosing and resolving hardware, software, and network issues in a Windows environment
Communicate effectively with both technical and non-technical users, providing clear instructions and assistance
Strong knowledge of operating systems, productivity software, and office applications
Familiarity with DNS, Active Directory (what it does and how it works), and VPN
Excellent communication skills, both verbal and written, with a customer-oriented approach
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment
Strong problem-solving skills and the ability to think critically under pressure
Adept at working independently as well as collaboratively within a team
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus
Prior customer service experience including face to face and via phone
Candidate must have valid state issued driver’s license. If required to travel, they will drive an •• vehicle
Soft skills will be considered as well as technical capabilities. Soft skills will include someone that fits in with the team, who can work with customers and breakdown complex concepts for users to understand
Qualification
Required
High school diploma or equivalent; associate or bachelor's degree in a relevant field preferred
Proven experience (2 years) as a workstation support technician or in a similar technical support role
Proficiency in diagnosing and resolving hardware, software, and network issues in a Windows environment
Communicate effectively with both technical and non-technical users, providing clear instructions and assistance
Strong knowledge of operating systems, productivity software, and office applications
Familiarity with DNS, Active Directory (what it does and how it works), and VPN
Excellent communication skills, both verbal and written, with a customer-oriented approach
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment
Strong problem-solving skills and the ability to think critically under pressure
Adept at working independently as well as collaboratively within a team
Candidate must have valid state issued driver's license. If required to travel, they will drive an vehicle
Preferred
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus
Prior customer service experience including face to face and via phone
Soft skills will be considered as well as technical capabilities. Soft skills will include someone that fits in with the team, who can work with customers and breakdown complex concepts for users to understand
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase