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Mimecast · 3 days ago

Director, Enterprise Sales

Massachusetts, United States

Full-time

Onsite

Director/Executive

$272K/yr - $408K/yr

Mimecast is looking for a strategic and results-driven Director, Enterprise Sales to lead their team of Enterprise Account Managers responsible for their largest accounts. This leadership role focuses on driving customer success, enhancing client relationships, and ensuring unparalleled service for enterprise clients.

Cyber SecurityEmailLegalSaaSSecurity

Responsibilities

Provide visionary leadership to the Enterprise Account Management team, setting clear objectives and strategies that align with Mimecast’s overall business goals

Oversee the management of key enterprise accounts, ensuring that account managers develop and implement tailored strategies that address the unique needs of each client

Establish and monitor key performance indicators (KPIs) for the team, driving accountability and continuous improvement

Build and maintain strong relationships with senior stakeholders within client organizations

Collaborate with Sales, Product Development, and Customer Support teams to ensure a cohesive approach to client management

Stay abreast of industry trends and competitive dynamics to inform strategic decision-making

Qualification

Account ManagementData AnalyticsLeadershipSaaS ExperienceClient Relationship DevelopmentMarket InsightsHuman Risk ManagementCommunication SkillsInterpersonal SkillsMentoring Skills

Required

Extensive experience in account management or business development, particularly within the technology or SaaS sectors, with a focus on enterprise clients

Proven track record of leading and developing high-performing teams, with strong leadership and mentoring skills

Exceptional communication and interpersonal abilities, capable of engaging with C-level executives and building lasting relationships

Strong analytical skills, with experience in leveraging data to drive strategic decisions and improve client outcomes

A deep understanding of Human Risk Management solutions and their impact on business operations, coupled with a passion for customer success