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Johns Hopkins All Children's Hospital · 2 days ago

Patient Service Representative

Sarasota, FL

Full-time

Onsite

Entry Level

$16.86/hr - $26.97/hr

1+ years exp

Johns Hopkins All Children's Hospital is seeking a Patient Service Representative to support administrative operations. The role involves interacting with patients and healthcare staff to ensure accurate scheduling, registration, and financial clearance for services.

EducationHealth CareHealth DiagnosticsHospitalMedical

H1B Sponsor Likely

Responsibilities

Greets patients, answers telephone calls, and has interactions with patients to enhances the customer experience

Pulls, controls and files patient charts to facilitate the availability of timely medical information and protects a patient's privacy

Schedules and pre-registers patients following established policies and procedures to ensure accuracy

Assists in the completion of eligibility and authorizations to ensure patients are financially cleared prior to service delivery

Accurately checks-in patients following established processes while maximizing efficacy to facilitate seamless throughput to the next step of a patients visit

Checks out patients including scheduling follow-up appointments and ancillary procedures across multiple services to support continuity of patient care

Enters charges, collects payment and handles cash following established procedures to support revenue cycle processes

Follows organizational policies and procedures that support job responsibilities to work across multiple departments

Qualification

Medical office experienceHealthcare business proceduresCustomer service experiencePatient schedulingPleasant communication

Required

A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement

1 year of medical office experience or business experience in a health plan, outpatient healthcare delivery site, clinic, hospital or other equivalent healthcare setting and/or 1 year of customer service experience as a call center rep, receptionist, cashier, or similar front facing customer service role

Knowledge of healthcare business office procedures including: registration, scheduling, medical record management, insurance

Skilled in greeting patients and answering telephones in a pleasant and helpful manner, speaking clearly and concisely

Company

Johns Hopkins All Children's Hospital

Johns Hopkins All Children's Hospital is a children's hospital located in St. Petersburg, Florida.

Founded in 1926

Saint Petersburg, Florida, USA

1001-5000 employees

https://www.hopkinsallchildrens.org

H1B Sponsorship

Johns Hopkins All Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (5)

2023 (1)

2022 (1)