Member Experience Manager - Greenwich, CT jobs in United States
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Industrious · 1 week ago

Member Experience Manager - Greenwich, CT

positionGreenwich, CT
timeFull-time
remoteOnsite
seniorityMid Level
money$71K/yr - $82K/yr

Industrious is the largest premium workplace-as-a-service provider, dedicated to creating great days for teams of all sizes. The Member Experience Manager will be responsible for connecting with the local business community, managing operations at their location, and driving local marketing initiatives to enhance member experiences.

CollaborationCommunitiesCoworkingPropTech

Responsibilities

Organize all the details and communications to ensure a smooth operation
Identify potential members to deliver them an exceptional day at work
Foster and maintain meaningful connections to ensure the success of launching a new business
Drive local marketing initiatives in partnership with Sales, Marketing, and Operations teams

Qualification

Consultative salesLocal marketing initiativesEvent planningCommunity engagementResilienceAttention to detailTeam collaborationProblem solving

Required

Candidates must live within an easy commute of Greenwich, CT
Experience in hospitality or customer service roles
Strong business sense to organize details and communications
Ability to communicate effectively with individuals at all levels, including CEOs
Experience in consultative sales approach
Ability to foster and maintain meaningful connections
Experience in driving local marketing initiatives
Strong attention to detail
Resilience in handling challenging and unpredictable situations
Willingness to engage in both hands-on tasks and strategic thinking

Benefits

Heavily subsidized healthcare plans
Generous paid time off
Wellness programs
Professional development grants
401k plan

Company

Industrious

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Industrious is a premium flexible workspace provider that redefines the workplace experience.
dateFounded in 2013
location
New York, New York, USA
people-size201-500 employees
web-link
https://www.industriousoffice.com/

Funding

Current Stage
Late Stage
Total Funding
$422M
Key Investors
Riverwood Capital
2025-01-14Acquired
2021-02-22Corporate Round· $200M
2019-08-22Series D· $80M

Leadership Team

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Jamie Hodari
CEO and Co-Founder
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Gentry Long
Chief Commercial Officer (CCO)
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Recent News

Bizjournals.com Feed (2025-11-12 15:43:17)
Industrious expands Boston footprint
2026-01-17
Bizjournals.com Feed (2025-11-12 15:43:17)
Station Twelve adds 'workplace experience' tenant
2026-01-17
EIN Presswire
Miami Cyber and Industrious Announce Strategic Partnership and The AI-Ready Business Series
2025-12-22
Company data provided by crunchbase