The Chicago Hire Company ยท 1 week ago
Financial Client Service Associate (Bilingual French Required))
Chicago, IL
Full-time
Onsite
Entry, Mid Level
2+ years expThe Chicago Hire Company is seeking a Financial Client Service Associate who is experienced in customer service and has exposure to the automotive industry. The role involves handling customer inquiries, resolving issues, and maintaining strong relationships with customers and dealers.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Handle customer calls regarding general inquiries, invoices, payments, and other questions
Use the company's web system to identify, research, and resolve customer issues
Promptly process new business and manage one or more administrator accounts
Collaborate with the team to meet mid-month and end-of-month deadlines
Establish and maintain strong relationships with administrators and dealers through effective communication
Qualification
Required
2-3 years of experience in a call center/customer support position
Fluency in speaking and writing French required
Polished, professional, and motivated
Great organization and written/verbal communication abilities to solve inter-departmental problems
Patient and self-motivated, can work and explain financial information to customers
Preferred
Automotive/Finance industry preferred (during school or post-grad)
Company
The Chicago Hire Company
The Chicago Hire Company is a woman-owned, boutique recruiting firm who puts people first.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase