The Chicago Hire Company ยท 1 week ago
Client Service/Account Representative
Chicago, IL
Full-time
Onsite
Entry, Mid Level
$45K/yr - $50K/yr
2+ years expThe Chicago Hire Company is seeking a Client Service/Account Representative who is experienced in customer service and has exposure to the automotive industry. This role involves handling customer inquiries, resolving issues, and maintaining strong relationships with dealers and administrators.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Handle customer calls regarding general inquiries, invoices, payments, and other questions
Use the company's web system to identify, research, and resolve customer issues
Promptly process new business and manage one or more administrator accounts
Collaborate with the team to meet mid-month and end-of-month deadlines
Establish and maintain strong relationships with administrators and dealers through effective communication
Qualification
Required
2-3 years of experience in a call center/customer support position
Polished, professional, and motivated
Great organization and written/verbal communication abilities to solve inter-departmental problems
Patient and self-motivated, can work and explain financial information to customers
Preferred
Automotive/Finance industry preferred (during school or post-grad)
Fluency in speaking and writing French highly preferred
Company
The Chicago Hire Company
The Chicago Hire Company is a woman-owned, boutique recruiting firm who puts people first.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase