Cyera · 1 week ago
US - IT Manager
NYC Metro Area
Full-time
Hybrid
Senior Level
$150K/yr - $175K/yrCyera is a leading data security platform focused on reinventing how businesses secure their data in the cloud era. The U.S. Region IT Manager will lead IT operations, manage a regional team, and ensure service delivery excellence across multiple locations.
Artificial Intelligence (AI)Cloud Data ServicesCyber SecurityNetwork Security
Responsibilities
Lead all IT infrastructure, site‑services and operations for the U.S. region, with primary focus on the NYC HQ site and our co‑working / satellite locations
Manage and develop the regional IT/help‑desk team (6 people): oversight of hiring, onboarding, training, escalations, performance and career growth
Act as escalation point for regional IT incidents and major office/infrastructure issues: AV/meeting‑rooms, network (WAN/LAN/co‑working connectivity), badge/access systems, telecom/voice, end‑user devices (Mac, Windows, mobile)
Work closely with the Executive Team onsite (NYC) to deliver modern hybrid work experiences: meeting‑room tech, collaboration tools (Slack, Google Workspace, 1Password etc.), and flexible/hybrid user support
Scale the infrastructure and service delivery to support headcount growth and new site openings: device procurement/lifecycle, MDM/endpoint management (Jamf/intune)service management (Jira Service Desk), vendor and contractor management
Manage vendor/contractor relationships for site services: AV integrators, network carriers, security systems, telecom, facilities technology — ensuring SLAs, cost‑controls and standardization
Own physical security and compliance in the U.S. region: ensure access control, surveillance, site readiness, compliance with standards (including support for FedRAMP readiness) and asset management practices
Define, track and report regional IT KPIs: device provisioning, onboarding speeds, help‑desk metrics (response/resolution), infrastructure uptime, site network performance, and user satisfaction indexes
Travel as required across U.S. region sites for site audits, deployments, stakeholder engagement, and readiness for expansion
Qualification
Required
Proven experience in IT operations management within a rapid / hyper‑growth company (scaling headcount and sites)
Strong track‑record of managing IT for multiple physical locations including HQ and satellite/co‑working offices, in a hybrid‑work model
Demonstrated expertise in: AV / meeting‑room systems, network infrastructure (LAN/WAN/co‑working), physical security/access control systems, device lifecycle management (MacBooks, Windows, mobile), hybrid user support
Experience working in or with global IT teams and aligning regional operations with global strategy
Excellent vendor/contractor management skills: sourcing, negotiating, SLA management, cost control, service standardization
Strong stakeholder engagement skills: ability to interface with executive leadership, translate business priorities into IT deliverables, escalate and manage risk
Comfortable with travel and hands‑on engagements when needed
Experience in compliance or regulated environments is highly desirable (FedRAMP, SOC2, asset‑management, etc)
Excellent communication skills, both technical and non‑technical. Ability to lead change and standardize processes
Benefits
Ability to work remotely, with office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance
Company
Cyera
Cyera is an AI-powered data security platform that gives enterprises deep context on their data to assure cyber-resilience and compliance.
Founded in 2021
501-1000 employees
H1B Sponsorship
Cyera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
$1.7BKey Investors
Blackstone GroupCoatueAccel
2025-12-16Series F· $400M
2025-06-11Series E· $540M
2024-11-20Series D· $300M
Leadership Team
D
David Rogers
Head of Global Channels and Alliances
Steve Rog
Chief Revenue Officer (CRO)
Recent News
Crunchbase News
2026-01-16
2026-01-13
Company data provided by crunchbase