Apex IT · 1 week ago
Oracle CX Data Architect
United States
Full-time
Remote
Senior Level
7+ years expApex IT is a global consulting firm that provides award-winning services to transform customer, employee, and student experiences. The CX Data Architect will shape and optimize the CX data architecture, ensuring efficient data conversion, integration, and management across Oracle CX platforms.
ConsultingInformation TechnologyMarketing
Hiring Manager
Megan Martino
Responsibilities
Design and implement the overall data architecture strategy for Oracle CX applications (e.g., Oracle CX Sales, Service, Marketing, etc.) ensuring alignment with business objectives
Develop scalable, efficient, and secure data models that enhance data management for CX systems
Define best practices for data governance, integration, and quality assurance in Oracle CX environments
Lead large-scale Oracle CX data conversion projects, including extraction, transformation, and loading (ETL) of data from legacy systems to Oracle CX platforms
Collaborate with cross-functional teams to map legacy data to the Oracle CX data model, ensuring data consistency and integrity throughout the migration process
Provide technical leadership for resolving complex data issues related to migration and conversion
Implement and optimize integration of Oracle CX data models with other Oracle tools and platforms, such as Oracle ERP, Oracle HCM, and third-party applications
Develop ETL processes for moving data between Oracle CX applications and external systems, ensuring data consistency and availability
Enforce data governance policies and standards to ensure high-quality and compliant CX data
Collaborate with business stakeholders to define data quality requirements and monitor data performance
Establish data validation and testing frameworks to guarantee data integrity and accuracy across all CX platforms
Work closely with business users, IT teams, and other stakeholders to understand business requirements and translate them into data solutions that align with the Oracle CX strategy
Provide technical expertise and guidance on Oracle CX data models to development, integration, and analytics teams
Lead workshops and knowledge-sharing sessions to elevate team proficiency with Oracle CX data models and tools
Stay current with the latest Oracle CX product updates, features, and best practices
Continuously evaluate data management processes and propose improvements to enhance system performance and user experience
Identify opportunities for automation and data-driven insights to streamline processes and drive business outcomes
Maintain and pursue continuing education opportunities, such as training and certification exams
Participate on internal projects
Provide expertise and help to others, as needed, on projects
Performs other duties as assigned
Qualification
Required
Bachelor's or Master's degree in Computer Science, Information Systems, or a related field
7+ years of experience in data architecture, data modeling, and data management, with a focus on Oracle CX applications
Proven experience leading large-scale data migration and conversion projects for Oracle CX environments (e.g., Oracle Sales, Service, Marketing Cloud)
Strong expertise in Oracle CX data models, architecture, and tools (e.g., Oracle CX Cloud, Oracle Sales Cloud, Oracle Service Cloud, Oracle Marketing Cloud)
Extensive experience with Oracle data conversion methodologies, ETL tools, and data migration techniques
Proficiency in SQL, PL/SQL, and Oracle Cloud infrastructure (OCI)
Familiarity with Oracle Integration Cloud (OIC) or Oracle Data Integrator (ODI)
Solid understanding of data governance, security, and compliance standards in Oracle environments
Thorough understanding of information technology procedures and practices
Willingness to get hands on with the product
Excellent verbal and written communication skills
Excellent analytical, logical thinking, and problem-solving skills
Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry
Proficient with Microsoft Office Suite or related software
Preferred
Oracle Certified Professional (OCP) in Oracle Cloud or Oracle CX solutions
Oracle Data Management or Data Architecture certifications
Company
Apex IT
Apex IT is a global application systems integrator and implementation consultancy working with Oracle. It is a sub-organization of Apex IT.
201-500 employees
H1B Sponsorship
Apex IT has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (39)
2024 (56)
2023 (30)
2022 (18)
2021 (27)
2020 (34)
Funding
Current Stage
Growth StageLeadership Team
Ryan Hinz
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