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Flatrock · 1 day ago

Chief Operating Officer

Flint, MI

Full-time

Onsite

Director/Executive

10+ years exp

Flatrock is a growing company seeking a Chief Operating Officer to oversee their administrative and operational functions. The COO will be responsible for ensuring efficient business operations, implementing strategic plans, and fostering a high-performance culture within the organization.

Health CareHome Health CareNursing and Residential Care

Hiring Manager

Bridgett Fuqua

Responsibilities

Oversee all internal operations, including supply chain, production, logistics, and customer service, to ensure seamless execution and efficiency. Implement systems and processes to improve productivity and reduce costs without compromising quality

Collaborate with the CEO and executive team to develop and execute the organization’s strategic plan. Monitor progress against key performance indicators (KPIs) and adjust operations as needed to achieve business objectives

Lead, mentor, and develop operational teams, promoting a culture of continuous improvement, accountability, and innovation. Oversee talent acquisition, training, and performance management to build a resilient workforce

Work closely with the CFO to manage budgets, forecast financial needs, and ensure operational decisions align with fiscal responsibility. Identify opportunities for cost savings and revenue enhancement

Develop and enforce policies to mitigate operational risks, ensure regulatory compliance, and maintain high standards of safety and ethics across all departments

Analyze current operations using data-driven insights to streamline workflows, integrate technology solutions, and enhance overall efficiency. Champion initiatives like digital transformation or sustainability practices

Serve as a liaison between departments, external partners, and the board of directors. Foster strong relationships with vendors, clients, and industry peers to support business growth

Qualification

Operational ManagementLeadershipData AnalysisFinancial AcumenOperational SoftwareCommunicationProblem-SolvingAdaptability

Required

Bachelor's degree in Business Administration, Operations Management, or a related field required

Minimum of 10-15 years in progressively senior operational roles, with at least 5 years in executive leadership

Proven track record in managing large-scale operations in [industry-specific, e.g., tech, manufacturing, or nonprofit] environments

Exceptional leadership and interpersonal skills, with the ability to inspire and motivate diverse teams

Strong analytical and problem-solving abilities, proficient in data analysis tools and methodologies

Expertise in operational software (e.g., ERP systems, CRM platforms) and emerging technologies like AI and automation

Excellent communication skills, both verbal and written, for presenting complex information to stakeholders

Financial acumen, including budgeting, forecasting, and P&L management

Results-oriented with a hands-on approach; resilient under pressure; committed to diversity, equity, and inclusion; and adaptable to fast-paced, evolving business landscapes