TaxValet — Fractional Sales Tax Department · 1 week ago
Director of Technology and Innovation - US
TaxValet is a forward-thinking company focused on transforming negative emotions into positive experiences for clients through innovative sales tax solutions. The Director of Technology & Innovation will lead a team to design and implement technology strategies that align with the company's long-term goals, fostering innovation and collaboration across departments.
AccountingConsultingPayments
Responsibilities
Define and drive the strategic goals of the Tech & Innovation Team in alignment with the department and company’s future direction. Develop and maintain a comprehensive long-term roadmap for this team’s operations
Develop Tech & Innovation Team members. Ensure adequate learning opportunities for all staff related to current innovative trends and emerging technologies, and other areas of interest. Effectively communicate processes, procedures and their underlying reasons to the team. Identify areas where employees need additional training and hold them accountable for their work
Support this team in identifying operational issues, pain points and bottlenecks, and designing practical solutions. Focus on continuous process improvement, technology adoption across the organization, and team development initiatives to ensure the department remains ahead of innovative trends, and evolving client and employee needs. Lead cross-department projects to improve workflows and data accuracy. Evaluate tools and approaches that improve efficiency and client service
Evaluate, oversee, and evolve the work of our IT managed service provider. Manage technology vendors and software contracts. Ensure systems meet security and compliance requirements
Support adoption of new tools and processes across teams. Establish healthy communication channels across teams, encouraging collaboration where necessary to achieve company goals
Qualification
Required
5+ years of experience in technology, innovation or similar field with at least 3 years of experience leading technical teams within a service-based industry
Bachelor's Degree or higher in Information Systems, Computer Science, Accounting, Business or related field
Technical expertise leading project management, data analytics platforms (ex: Quickbase, Alteryx) and applied AI solutions (such as Copilot, OpenAI, Azure AI)
Proven success leading product development from ideation through execution with strong returns on investment
You're a natural leader. You enjoy working with diverse people and a variety of ideas, driving the team toward a common goal
You're an effective and comfortable communicator
You're intellectually curious. You're comfortable with ambiguity and are a seeker of new challenges
You're eager to learn
You're a strategic thinker with the ability to create a vision for the future, absorb and analyze information, and help the team create actionable initiatives
You are not afraid to challenge the status quo and speak up when something doesn't seem right. You're confident in voicing concerns and advocating for what's best for the team, clients, and TaxValet as a whole
Preferred
Preference for those who have a background in accounting, tax and/or financial-focused organizations, and experience leading digital transformations in a professional services firm
Benefits
43 days off per year. This includes 22 holidays per year, plus 21 days of PTO per year.
3 additional days off per year to volunteer and serve your community
100% Remote work with flexible working hours
The ability to participate in the company profit sharing program the year after your hire date (pending passing a financial literacy quiz.)
Ongoing training, and learning and development, through munch and learns, coaching, the chance to work on diverse projects, our continuous education reimbursement program, and more!
Growth opportunities. We take pride in promoting from within, and we encourage cross-department moves to explore new areas of the business and broaden your skill set.
Company
TaxValet — Fractional Sales Tax Department
Navigating the labyrinth of sales tax is more than just an annoyance for e-commerce, SaaS, and other online sellers. It’s a major business challenge.