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Wagner Equipment · 2 days ago

Rental Shop Coordinator- Wagner Rents

Silverthorne, CO

Full-time

Onsite

Senior Level

$30/hr - $34.04/hr

5+ years exp

Wagner Equipment Co. is a company that offers challenging career opportunities and extensive training. They are seeking a Rental Shop Coordinator responsible for overseeing branch maintenance operations, supervising mechanics and yard personnel, and ensuring timely completion of required paperwork.

ManufacturingReal Estate

Responsibilities

Utilizes strong computer skills by assisting with the processing of work orders, purchase orders, and other relevant paperwork

Ensures completion of all relevant paperwork in a timely manner. This includes but is not limited to: Safety Damage Sheets, Purchase Orders, Incident Reports, warranty work orders, and customer invoicing

Creates and closes in a timely manner, all PO’s, ensuring accuracy, correct pricing, and detailed comments for future reference

Manages available reports to boost productivity

Reviews profit and loss statements to help manage repair expenses and maximize profitability

Ensures a safe work environment by modeling and requiring that safety polices are always followed

Prioritizes maintenance productivity by internal/external customer promise (reservation) date, mechanic’s skill level, and profitability to the company

Efficiently coordinates urgent rental equipment requests

Coordinates the availability of rental equipment with counter representatives as needed

Coordinates the availability of sales equipment with the sales coordinator through established procedures

Seeks 6 Sigma efficiency improvements

Ensures compliance with the various regulatory agencies, such as ANSI, OSHA, and DOT

Communicates the status of customer repairs in professional and courteous manner

Negotiates invoicing disputes with customers being mindful of their satisfaction while maximizing profitability

Communicates as needed with rental and equipment sales representatives to ensure customer satisfaction is achieved

Trains assigned personnel according to the mechanic’s skill level and the needs of the company

Ensures company standards of quality are achieved

Coordinates the timely preparation of all new equipment deliveries from the manufacturer

Seeks assistance as needed from the Branch Manager

Other duties as assigned by manager

Indirect supervision of Level 1, 2, 3, and Field Service Mechanics

Provides positive leadership, a professional image, and solid work ethics and values at all times to establish a behavior model for subordinates

Cultivates a 5S culture and inspire 1% positive change

Develops an effective work schedule that meets the daily and after-hour productivity challenges of the branch

Discusses objectives for strategic goals and develops an achievable action plan for success

Monitors and documents the performance of direct reports and conducts meaningful, honest performance reviews

Qualification

Mechanical repair experienceSupervisory experienceCustomer service experienceMicrosoft WordMicrosoft ExcelMicrosoft OutlookDBS knowledgeWynne knowledgeSafety knowledgeLeadership skillsOrganizational skillsCommunication skills

Required

High School Diploma or GED

5 years in the mechanical repair field with lead person or shop foreman experience

3+ years customer service experience

3+ years supervisory/management experience

Standing, walking, talking, sitting, use of hands & hearing

Ascending or descending ladders, stairs, etc

Heavy work that includes lifting and/or moving objects up to 70 pounds or more

Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills

Safety & Product Knowledge

Intermediate leadership skills

Basic knowledge of Microsoft Word and Excel

Basic knowledge of DBS

Intermediate knowledge of Microsoft Outlook

Intermediate knowledge of Wynne

Benefits

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays

Medical, dental, and vision insurance

Life and AD&D Insurance

Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%

Tuition Reimbursement

Employee Assistance Program (EAP)

CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.

Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.