Sitero · 1 week ago
Sales Operations Associate
Coral Gables, FL
Full-time
Hybrid
New Grad, Entry Level
0+ years expSitero is an emerging leader in Clinical services and software solutions for the life sciences industry. They are seeking a highly motivated Sales Operations Associate to join their commercial organization, supporting the field sales team and developing the skills necessary for a future sales representative role.
BiotechnologyClinical TrialsPharmaceutical
Responsibilities
Support outbound and inbound sales activity, including lead qualification, account research, and opportunity follow-up
Assist in managing early-stage sales conversations, meeting scheduling, and pipeline advancement
Prepare sales materials, proposals, and account-specific content in coordination with senior sales leadership
Participate in discovery calls, internal deal strategy discussions, and handoffs to field sales
Own day-to-day CRM administration (e.g., Salesforce, HubSpot, or equivalent), ensuring data accuracy and consistency
Maintain pipeline hygiene, deal stages, forecasting inputs, and activity tracking
Generate and distribute weekly and monthly sales reports (pipeline, bookings, win/loss, activity metrics)
Support sales process improvements, documentation, and automation initiatives
Act as a key liaison between Sales, Customer Success, Marketing, and Operations
Support customer onboarding workflows, contract execution, and account transitions to Customer Success
Coordinate with marketing on campaign follow-up, lead routing, and account targeting
Assist Customer Success with account insights, renewal tracking, and upsell/cross-sell identification
Participate in structured sales training covering product knowledge, CRO services, consultative selling, and deal strategy
Develop a strong understanding of clinical trials, life sciences services, and sponsor decision-making
Progressively take on greater commercial responsibility with a defined path to a quota-carrying sales role
Qualification
Required
Bachelor's degree (Business, Life Sciences, Health Sciences, Marketing, or related field preferred)
0–3 years of experience in inside sales, sales operations, business development, or customer-facing roles
Exposure to pharma, biotech, medical device, life sciences, or CRO environments strongly preferred
High attention to detail with strong organizational and analytical skills
Comfortable working with CRM systems, Excel, and sales reporting tools
Strong written and verbal communication skills
Preferred
Prior experience supporting enterprise or B2B sales teams
Familiarity with clinical research services, healthcare SaaS, or professional services sales
Demonstrated interest in building a long-term career in sales or commercial leadership
Benefits
Competitive salary
Variable pay
Paid time off
Healthcare and retirement benefits
Company
Sitero
Sitero provides high-touch services and technology solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Sankesh Abbhi
Founder and CEO
Recent News
2025-07-16
Company data provided by crunchbase