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L3Harris Technologies · 1 day ago

Field Technician

United States

Full-time

Remote

Mid, Senior Level

$26.83/hr - $42.54/hr

6+ years exp

L3Harris Technologies is dedicated to recruiting high-performing talent in the defense industry, focusing on delivering technology solutions for national security. The Field Technician role involves installation, maintenance, and repair of telecommunications systems, primarily supporting the Federal Aviation Administration in the East Tennessee area.

CommercialInformation TechnologyNational Security

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Responsible for the installation, repair, configuration, test and preventative maintenance of network equipment, telecommunications equipment and/or computers

Maintains records on repairs, downtime, changes and updates

Perform basic software troubleshooting and diagnostics

Serve as the point of contact for unresolved problems from the Help Desk or NOC

Install hardware and software including operating system and office applications

Responsible for providing computer hardware, software and network technical support to end-users

Assists with setup and configuration of system hardware and software

Qualification

Telecommunications systemsNetwork equipment maintenanceMicrosoft Office SuiteNetwork testing equipmentNetwork+ certificationCCNA certificationCustomer service skillsBasic software troubleshootingLift 70 poundsWork under stress

Required

Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience

Possess and maintain a valid Driver's License, and a satisfactory driving record, as conditions of initial (and continued) employment

Ability to obtain and maintain a Public Trust clearance

Preferred

Network+, CCNA, CCNP, CCNA Wireless, A+

Ability to work from home, in an “on-call” status

Capable of lifting 70 pounds

Willing to travel (up to 100% of the time) to remote sites within a 4-hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed

Posses and maintain a valid Driver's License, and satisfactory driving record, as conditions of initial (and continued employment)

Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet

Willingness and/or ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required

Excellent customer service skills

Ability to work in high stress and visibility environment