Claims Specialist II - Healthy Paws jobs in United States
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Chubb · 2 days ago

Claims Specialist II - Healthy Paws

Chubb is a world leader in insurance, providing a variety of insurance products globally. They are seeking a Claims Specialist II responsible for adjudicating claims, meeting execution targets, and ensuring a compliant and positive experience for pet parents.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Adjudicating claims
Meeting or exceeding daily claim targets
Providing guidance, oversight, and final approval authority to non-licensed claims processors from GenPact, AdStrat, or Healthy Paws
Obtaining and maintains advanced adjuster licenses according to state and municipality requirements
Ensuring claims are compliantly processed and adjudicated following standard operating procedures and processes
Identifying process improvement opportunities and implementing solutions

Qualification

Licensed Claim AdjusterCustomer service experienceBasic IT skillsERPCRM experienceVeterinary knowledgeProblem solving skillsDecision-making skillsOrganizational skillsTime management skills

Required

Be a licensed Claim Adjuster or have the experience to become a licensed Claim Adjuster within six months
2+ years of customer service or call center experience
Ability to effectively communicate with pet parents
Problem solving and decision-making skills
Organizational and time management skills
High school diploma or equivalent work experience

Preferred

Basic IT skills (MS Excel, MS Office, etc.) a plus
Experience with ERP or CRM systems a plus
Veterinary knowledge or experience evaluating medical records a plus

Benefits

Discretionary annual incentive program
Comprehensive benefits package

Company

Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.

Funding

Current Stage
Public Company
Total Funding
$10.25B
Key Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B

Leadership Team

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Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
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John Keogh
President & Chief Operating Officer
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Company data provided by crunchbase