Chubb · 2 days ago
Claims Specialist II - Healthy Paws
Chubb is a world leader in insurance, providing a variety of insurance products globally. They are seeking a Claims Specialist II responsible for adjudicating claims, meeting execution targets, and ensuring a compliant and positive experience for pet parents.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
Adjudicating claims
Meeting or exceeding daily claim targets
Providing guidance, oversight, and final approval authority to non-licensed claims processors from GenPact, AdStrat, or Healthy Paws
Obtaining and maintains advanced adjuster licenses according to state and municipality requirements
Ensuring claims are compliantly processed and adjudicated following standard operating procedures and processes
Identifying process improvement opportunities and implementing solutions
Qualification
Required
Be a licensed Claim Adjuster or have the experience to become a licensed Claim Adjuster within six months
2+ years of customer service or call center experience
Ability to effectively communicate with pet parents
Problem solving and decision-making skills
Organizational and time management skills
High school diploma or equivalent work experience
Preferred
Basic IT skills (MS Excel, MS Office, etc.) a plus
Experience with ERP or CRM systems a plus
Veterinary knowledge or experience evaluating medical records a plus
Benefits
Discretionary annual incentive program
Comprehensive benefits package
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Recent News
2025-12-30
Digital Insurance
2025-12-17
Company data provided by crunchbase