NEOGOV · 1 day ago
Mobility Coordinator (Part-Time)
Delaware, OH
Full-time, Part-time
Onsite
New Grad, Entry Level
$22.97/hr - $22.97/hrNEOGOV is seeking a Mobility Coordinator to enhance community mobility services. This role involves providing customer service, scheduling transportation, and coordinating with various transportation sources to improve mobility for the general public.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Providing customer service, scheduling transportation, coordinating transportation services with other transportation sources as needed, and becoming familiar with other resources in the community to improve overall mobility for the general public
Strong emphasis on telephone interaction. This position is a very telephone-heavy position; telephones will be the first priority
Continuous email monitoring for incoming transportation requests via email
Ability to accurately collect and input personal information into computer software
Maintain records of transportation requests in a manner that can easily be retrieved upon request
Interact with individuals coming into the building
Maintain a calm and professional demeanor when working with clients and/or clients’ families during emotional and/or stressful situations
Proficient in learning and working in a variety of software programs
Familiarize and become proficient with various transportation options in the area
Provides individuals with resources and transportation options, i.e., travel training
Familiarize and become proficient with options available to remove barriers for transportation for individuals seeking transportation inside and outside of the Delaware County limits
Participate in outreach and education efforts on transportation resources
Builds and maintains a working relationship between community partners relevant to connecting transportation
Performs dispatching and scheduling duties as needed for effective collaboration with mobility management
Performs other duties as assigned by supervisor
Qualification
Required
High School Diploma, GED, or equivalent work experience
A valid Driver's License, as well as an acceptable driving record
Ability to communicate effectively, both orally and in writing
Ability to perform basic arithmetic, read, and interpret documents
Ability to speak effectively with individuals and small groups, respond to questions, instruct, train, and provide directions to customers
Ability to establish and maintain working relationships within various departments
Ability to work independently
Ability to handle multiple priorities and projects as directed
Ability to demonstrate initiative and judgment
Ability to use tact and discretion, and maintain confidentiality
Utilize multi-line phone and manage multiple calls at once
Customer service experience, exhibits a passion and ability to help others
Ability to work effectively with clients and customers, specifically elderly, disabled or medically fragile individuals or the family members of clients and customers who may be upset, distraught, irate, emotionally, mentally or otherwise unable to function within a reasonable range of constructive behaviors
Ability to work with various transportation providers to assist clients
Thorough knowledge of DCTB policies and rules, as they apply to the general public
Ability to work a flexible schedule anytime between the hours of 5 a.m. and 9:00 pm Monday through Friday, and Saturdays 8 am to 8 pm
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase