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NEOGOV · 2 days ago

Business Technology Analyst

Everett, WA

Full-time

Hybrid

Mid Level

$91K/yr - $116K/yr

3+ years exp

Snohomish County Public Works is seeking a Business Technology Analyst to support critical systems within their Solid Waste Division. The role focuses on maintaining and improving technology infrastructure while collaborating with various teams to ensure efficient system performance and operational efficiency.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Provide technical support, training, and documentation for hardware and software systems, including scale automation, asset management, telematics, time and attendance, and SCADA infrastructure

Assist in planning, implementation, and modernization of key technology projects, including system upgrades, networked devices, and facility security systems

Collaborate with teams and vendors to troubleshoot issues, optimize workflows, and strengthen system performance

Lead process improvements to enhance efficiency and service delivery

Plays a key role in planning the annual work programs and projects for assigned departments/divisions by analyzing data, preparing reports, and presenting results to management

Assumes project lead responsibility; identifies requirements; resolves problems; develops or acquires and implements systems and equipment to meet department technology needs; obtains approval for system acquisition or design; prepares contract documents for consultant and vendor services

Researches, designs, develops, and implements quality control, documentation, and workflow for operational database and software programs to ensure the department/division’s technology goals are met

Coordinates, schedules, assigns, and evaluates the project work of subordinate technical and support staff as required related to the area of assignment; advises, provides technical guidance, and trains subordinates and division personnel as necessary

Acts as a lead for the maintenance and management of various technological systems and equipment within the department. Responsible for analyzing, selecting, and implementing these systems and equipment, developing schedules, and maintaining timelines to ensure milestones and deliverables are met. Reviews project deliverables with management, participating in walkthroughs as required to determine and prove oversight and quality

Establishes and controls a project documentation plan for all project assignments, including the project definition and requirements, schedule, quality assurance, and testing and implementation plan. Develops technical user and training guides, policies, and procedures as needed for applications and provides training for technology users

Qualification

Information TechnologyDatabase ManagementProject ManagementTechnical SupportSystem ImplementationTraining OthersCommunication SkillsProblem SolvingTeam Collaboration

Required

A Bachelor's degree in Information Technology, computer science or closely related field

Three (3) years of experience in resource planning, management systems, databases, information technology, business technology, data processing, or any equivalent combination of education, training and/or experience that meets the required knowledge and abilities

Must pass job-related tests

A valid Washington State Driver's License is required for employment

Benefits

Contribute to shaping one of Washington’s fastest growing counties

Join an award-winning organization well known for excellence and commitment to high-quality public service

Advancement opportunities

Employee development and training opportunities

Excellent medical, dental, and other benefits

Earn a Pension! Start vesting for a Washington Department of Retirement System (DRS) PERS pension

Security, stability, and a lifelong career!

Flexible work schedules for some positions.

Career development training

Sick leave: You will accrue 8 hours of sick leave per month.

Vacation Leave: You will start out accruing 8 hours of vacation leave per month totaling 2.4 weeks of vacation in your first year. Your leave accruals increase based on your years of employment with the County.

Holiday Pay: The County observes 11 paid legal holidays per year and provides employees with two floating holidays annually.

Benefits: The County offers a wide range of benefits including, medical, and dental, vision, life insurance, LTD, deferred compensation and more.

Deferred Compensation: If you choose to participate in the Deferred Compensation Plan (DCP), the County will match your contributions up to 1 percent of your base monthly salary.

Pay Increases: Each year you will be eligible for a step increase until you reach the top step.

Cost of Living Adjustment (COLA): Effective January 1, 2027, all six (6) step salary tables shall have a seventh (7th) step added to the top of each pay grade. Employees who have been at step 6 for a full year shall be placed at step 7 effective January 1, 2027.

Medical Insurance

Vision Insurance

Dental Insurance

Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance

Long Term Disability (LTD)

Commuting Benefits

Employee Assistance Program (EAP)

Partners for Health Employee Wellness Program

Leave & Holidays

Voluntary Benefits

Deferred Compensation 457(b)

Supplemental Group Term Life Insurance