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Riverstone Logistics · 1 day ago

Operations Manager

Port Wentworth, GA

Full-time

Onsite

Mid Level

3+ years exp

Riverstone Logistics (RLX) is committed to being an honest and reliable freight forwarding partner, providing final mile deliveries across the United States. The Operations Manager will support the General Manager in overseeing client-based operations, maximizing labor efficiency, and improving operational procedures.

Freight ServiceLogisticsTransportationWarehousing

No H1B

Responsibilities

Supporting the General Manager in the meeting and exceeding client service goals

Driving, maintaining, and evangelizing the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within the location

Oversee operations and ensure objectives are being met

Act as a Location’s point of contact in absence of General Manager

Ensure the implementation and maintenance of Lean warehouse principles (when applicable)

Enforce company compliance standards across the entire operation

Maintain a professional appearance always, while setting an example for employees alike

Ensure the planning and scheduling of third-party transportation services are executed in a timely manner (when applicable)

Manage and perform activities related to dispatching, routing, and tracking transportation

Support an environment that fosters open and positive team communication

Build a strong rapport with our service providers and clients

Communicate daily/shift goals of facility; devise, communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed

Representing the Company by maintaining relationships with clients and ensuring contractual and ongoing relationships

Enforce location safety management plans

Support the Location Manager with ensuring successful compliance and performance of all vendors and service providers

Manage a team of direct reports (punctuality, performance PTO, discipline, coaching, etc.)

Advise Extra Milers on safety, security, employee relations, scheduling, training, grievances, and the like; ensuring employees and supervisors comply with company policies and administering practices in fair and equitable manner

Perform other duties as assigned

Qualification

Warehouse OperationsSupply Chain ManagementLean PrinciplesSupervisory ExperienceCustomer FocusProblem SolvingConflict ResolutionCommunication Skills

Required

High School Diploma/GED or equivalent required

Must have reliable transportation to commute to the workplace and attend client meetings as necessary. This may involve traveling to various locations within the specific region for the client