Member Experience Associate (Part-Time) - Austin jobs in United States
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Industrious · 4 days ago

Member Experience Associate (Part-Time) - Austin

Industrious is the largest premium workplace-as-a-service provider, committed to creating great workplace experiences. The Member Experience Associate will play a crucial role in enhancing member satisfaction by managing office preparations, assisting with IT issues, and organizing events.

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Responsibilities

You are the first face people see while you’re preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities
You’re proactive and take ownership over managing inventory and ordering your location’s supplies
You build magnificent events and take the extra time to design unique signage because you know the magic is in the details
You add new members into multiple systems so their first day in their office is seamless and memorable
You assist a member with IT or wifi issues should they ever come up - no job is too big or too small for you to tackle
You dip your toe in local marketing events - ensuring any prospective member knows the true value of our flexible solutions
You take a walk in-tour while your Member Experience Manager is assisting another potential member

Qualification

Customer serviceEvent planningInventory managementIT troubleshootingFood preparationSanitation complianceTeam collaborationProblem solving

Required

Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs
Must be able to stand, bend, kneel, reach, and walk for extended periods throughout the day
Capable of operating machines / appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc
Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations, including the use of cleaning chemicals, and equipment
Ensure work areas are kept in a sanitary condition and all safety protocols are followed

Benefits

Fixed part time hours to suit your schedule
Commuter Stipend of $100 / quarter
Eligible for up to $500 in bonus pay every 6 months
One Medical telehealth membership
48 hours of personal time off annually
Sick pay as required by law

Company

Industrious

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Industrious is a premium flexible workspace provider that redefines the workplace experience.

Funding

Current Stage
Late Stage
Total Funding
$422M
Key Investors
Riverwood Capital
2025-01-14Acquired
2021-02-22Corporate Round· $200M
2019-08-22Series D· $80M

Leadership Team

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Jamie Hodari
CEO and Co-Founder
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Gentry Long
Chief Commercial Officer (CCO)
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Company data provided by crunchbase