Apply on Employer Site

ResultsCX · 3 days ago

Front Desk/Administrator - Onsite Norristown PA

Blue Bell, PA

Full-time

Onsite

Entry Level

1+ years exp

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies, and they are seeking a Front Desk Associate to support administrative duties at their Norristown, PA site. The role involves staffing the reception desk, creating a positive experience for visitors, and assisting with various operational tasks to ensure smooth site operations.

Customer ServiceOutsourcingRetailService Industry

Hiring Manager

Carla McQueen

Responsibilities

Staff the reception desk located in the lobby

Create positive experience with each interaction with our employees, candidates, new hires, vendors and community members who enter our facility; and will be the company’s ambassador

Bring positive engagement, smiles and warm communication to all who enter the lobby area creating great first impressions

Ensure visitors complete necessary forms for check-in

Provide visitor/vendor badges and follow security protocols

Greeting and welcome new hire classes, create badges and hand off to training

Assist with candidate and client office visits as representative of the Site Director as needed

Prepare for client visits, creating badges, welcome board, agendas, car services as needed, catering and purchasing items for meetings

Collect mail from mail box and post office, file and distribute all ResultsCX mail daily, scan and route to the appropriate stakeholder (Provide to Site Director, People solutions, Legal, Accounting, AP/AR)

Forwarding voicemails left on main line to correct person/department

Printing and sending correspondence to and for Corporate, including regular, express and certified mail

Vendor management, including but not limited to ordering supplies

Observe and report any concerns that occur with employees, vendors, suppliers entering and exiting the facility to People Solutions

Facilitate pay checks that are live to employees, sending credit cards to overseas employees

Print and mail accounts payable checks, and Tax returns in accordance with company policies and depositing checks for Accounts Receivable

Assist with completing and facilitating expense account and Credit card processes

Assist with weekly and monthly reports

Assist with the execution of site events

Assist with site communication drafts and site presentations

Perform other duties as assigned and deemed necessary

Qualification

Microsoft Office skillsCommunication skillsAnalytical skillsOrganizational skillsAdministrative experienceCall center experienceProfessional dispositionFast learning ability