Jabil · 3 days ago
Information Technology Business Relationship Manager
St. Petersburg, FL
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expJabil is a global manufacturing services company, and they are seeking a Business Relationship Manager to provide strategic consulting support for key IT initiatives. The role involves managing stakeholder expectations, advocating for IT capabilities, and ensuring alignment between IT services and business objectives.
ElectronicsHardwareManufacturing
Hiring Manager
Jennifer Lichthardt
Responsibilities
Manages stakeholders’ perceptions and expectations with all IT services and capabilities
Advocates for the business and external customers driving requirements conversations and requirements definition for presentment to IT solution architects
Advocates for and represents Jabil's IT capabilities, tailored solutions, and services delivered to the business
Maintains a deep understanding of the businesses' and IT’s strategic vision
Advises on options, risks, costs versus benefits, and impacts on end-user products and services, business processes and system priorities
Fosters alignment of IT capability and service delivery with business objectives and strategic roadmap
Map priority of IT projects and requests to the strategic roadmap
Maintains oversight for all IT services and solutions provided to assigned business and external customers and driving for high-quality service delivery and customer satisfaction
Ensures best quality outcomes and value resulting from the provided IT services and solutions
Facilitates analysis of technology trends to determine impact to the achievement of customer goals
Maintains awareness of changes to Jabil strategy, goals and processes to ensure requirements appropriately reflect the need of the customer
Negotiates agreements and commitments by facilitating communication between business stakeholders and IT from initial requirements to final delivery
Recaps (monthly, quarterly, and annually, as needed) IT performance
Ensures stakeholder’s expectations are set and identifies and resolves disconnects through negotiation or governance mechanisms
Fosters a positive environment with IT services, Operations, Finance and BU teams
Ensures IT ownership of implemented solution(s)
Understands financial KPIs and impact of IT investment(s) on business results
Qualification
Required
Strong Technical skills and/or Strategic Skills
Strong Analytical skills and Quality Standards
Commitment to Customer Service
Proven success in Project Management of global related projects
Ability to participate in projects to ensure global readiness
Experience in ensuring processes/people are in place to support regional and global areas of responsibility
Strong knowledge of Licensing and Contracts
Strong knowledge of regional logistics operations and industry
Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required
Bachelor's degree in Information Technology or Management Information Systems AND 8 – 12 years of equivalent external work experience in the business area, from an IT and business perspective
Minimum two (2) years experience in related applications with proven implementation track record on multiple complex implementations
Or an equivalent combination of education, training or experience
Company
Jabil
Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services.
10001+ employees
H1B Sponsorship
Jabil has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (32)
2023 (40)
2022 (71)
2021 (39)
2020 (60)
Funding
Current Stage
Public CompanyTotal Funding
$3.2B2025-06-18Post Ipo Debt· $3.2B
1993-05-07IPO
Leadership Team
Steve Borges
EVP/CEO Jabil Heal
Sherman Tang
CTO, Compute and Storage
Recent News
The Motley Fool
2026-01-09
2026-01-07
2026-01-05
Company data provided by crunchbase