FUJIFILM Dimatix, Inc. · 1 day ago
Field Service Technician II
Lebanon, NH
Full-time
Onsite
Entry Level
1+ years expFUJIFILM Dimatix, Inc. is a leader in the manufacturing and design of inkjet printheads. The Field Service Technician II will provide client-site servicing, repair, and installation of products while diagnosing technical issues and ensuring minimal customer downtime through effective solutions.
Nanotechnology
No H1B
Responsibilities
Provide service and customer support during field visits and onsite print trials
Travel to customer sites to perform equipment installation, repair, maintenance and testing
Diagnose technical issues, determine and implement proper solutions
Provide pre-sales samples for future business opportunities
Create and modify graphics appropriate for the best images for customer samples
Performs basic experiments and tests on varied electromechanical systems in a laboratory environment
Performs basic set up of equipment in a laboratory environment
Correlates and reports results and observations of testing and experiments to engineering using databases and spreadsheet computer programs
Produce timely and detailed service reports
Works from written/verbal instructions, specifications, technical manuals and engineering sketches
Uses a variety of imaging equipment and software associated with image manipulation. Basic repairs to test equipment and components, if applicable
Performs testing of customized inkjet systems
Assembles, disassembles, modifies, reworks, refurbishes, repairs, reassembles and tests units as required, using:
Blueprints, sketches, engineering specifications and standard testing equipment, applying knowledge of mechanical, electrical and optical interrelations
Compiles and records test results
Usage of computer skills such as Excel, Word and database applications
Works closely with customers, engineers and senior technicians
Travel domestically and abroad – Extensive travel may be required
Qualification
Required
High school degree or equivalent and 1-2 years of related experience
Working knowledge of the Microsoft Office product suite (Word, Excel, PowerPoint, etc.)
Knowledge of basic wiring, mechanical workings and electronics
Strong attention to detail
Effective written and verbal communication skills
Ability and desire to contribute both independently and as part of a team
Ability to work flexible shifts and to adapt to changing work schedules
Ability to remain calm and professional in high pressure situations and work effectively to resolve the issues
Ability to follow prescribed safety rules and regulations
Ability to work with minimal supervision
Ability to read, analyze and interpret formal and informal oral and written instructions, technical procedures and procedure manuals
Ability to effectively present information and respond to questions from customers, engineers, peers and management
Ability to create / manipulate graphic imaging in various formats and programs
Ability to understand the various graphic formats required by FIS printers to create graphics for printing
Familiar with Adobe Photoshop and Adobe Illustrator
Basic knowledge of color and color science; screening and halftone techniques
Ability to work from a foreign site with limited infrastructure or oversight
Ability to travel domestic and abroad, either alone or as a part of a team
Preferred
Two-year technical degree
Benefits
Competitive wages
Generous benefits package
Company
FUJIFILM Dimatix, Inc.
FUJIFILM Dimatix - The world’s leading supplier of piezoelectric drop-on-demand inkjet products used for industrial applications, is driving a revolution in inkjet technology to support a new generation of products used for print production, industrial product decoration and materials deposition.
Santa Clara, California, US
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase