ARDEX Americas · 2 days ago
Technical Writer and Communications Coordinator - Center Township, PA
Center, PA
Full-time
Onsite
Entry, Mid LevelARDEX Americas is a global leader in high-performance building solutions, and they are seeking a Technical Writer and Communications Coordinator. The primary responsibility of this role is to develop and maintain accurate product documentation, including installation instructions, while also managing electronic filing and collaborating with marketing teams.
ConstructionManufacturing
Responsibilities
Develop a thorough understanding of the technical aspects of company product offerings through on-the-job training
Support development of written reports in response to a high volume of requests from internal and external customers, inclusive of, but not solely limited to, the following: Create and maintain technical documentation on product offerings; communicate changes thereof both internally and externally
Support creation and administration of study materials and exams for field staff's continuing technical education requirements
Assist as needed with PowerPoint presentations used for technical customer training
Interview of colleagues and customers as needed to obtain necessary information
Tenacious follow up
Thorough documentation of all correspondence and activity related to each request in accordance with team processes
Warranty confirmations
Qualification
Required
Individual must be exceedingly detail and process oriented and must be able to write with precision, clarity and accuracy
Must be able to communicate effectively, both verbally and in writing, presentation skills a plus
Individual must excel in a fast-paced, dynamic environment and be able to adapt to daily urgencies
Must possess excellent technical writing and proofreading skills; writing samples will be required
Must be proficient in Microsoft Word, Excel, PowerPoint and Outlook, internet usage and CRM
Ability to prioritize, schedule and handle multiple tasks
Excellent telephone and interpersonal communication skills
Excellent listening and problem-solving skills
Ability to work both independently with minimal supervision and with a team
Demonstrates ARDEX Growth Mindset competencies: Innovation, Open Mindedness, Collaboration, Agility, Initiating Action and Execution, Ownership
Fluent in Spanish and/or French a plus
Minimum four (4) year college degree required
Preferred
Previous experience in technical writing and/or related discipline preferred
Benefits
Generous Paid Time Off (PTO) and 11 Paid Holidays
Paid Parental Leave to support growing families.
401(k) with Company Match to help you save for retirement.
Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
Tuition Assistance for associate and bachelor’s degrees
Discounted Gym Memberships to support your fitness goals.
Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
Company
ARDEX Americas
ARDEX Americas is a manufacturer of building products.
Founded in 1949Aliquippa, Pennsylvania, USA
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Dalton
Manager of Strategic Partnerships
Recent News
2025-06-21
2025-03-01
Company data provided by crunchbase