ATC ยท 1 day ago
Desktop Support
Harrisburg, PA
Contract
Onsite
New Grad, Entry LevelATC is seeking a Desktop Support team member to provide workstation, laptop, and Mac support. The role involves deployment, configuration, troubleshooting, and ensuring device compliance and health for the Capitol Area Support Team in Harrisburg.
AnimationInformation TechnologyMobile AppsSoftware
Responsibilities
Monitor incident queues for issues and take ownership and assist customers as required
Keep all support tickets up to date and well documented
As required, provided documentation on issue resolution for other teams
Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk
Qualification
Required
Provide workstation, laptop and Mac support; including deployment, configuration, and troubleshooting
All security, health and safety requirements of the PEMA facility must be met by the candidate
Monitor incident queues for issues and take ownership and assist customers as required
Keep all support tickets up to date and well documented
As required, provide documentation on issue resolution for other teams
Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk
Preferred
Client would prefer candidates local to the Harrisburg, PA Area
Benefits
Free parking (employee parking lot)
Company
ATC
Founded in the wake of the 2008 Great Recession, ATC has evolved into a dynamic tech company, known for its ability to adapt quickly to the ever-changing business landscape.
Founded in 2007
201-500 employees
H1B Sponsorship
ATC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (12)
2023 (13)
2022 (7)
2021 (23)
2020 (38)
Funding
Current Stage
Growth StageLeadership Team
Zainab (Ameera) A
Director of Partnerships & Training Departments/Senior Agile Specialist
Company data provided by crunchbase