Docusign · 1 day ago
Lead UX Architect
San Francisco, CA
Full-time
Hybrid
Lead/Staff
$178K/yr - $287K/yr
12+ years expDocusign is a leading company in e-signature and contract lifecycle management, serving over 1.5 million customers worldwide. They are seeking a seasoned UX Architect to join their Experience Design team, responsible for shaping the user experience across their enterprise platform by defining navigation, information architecture, and interaction frameworks.
Business Process Automation (BPA)Cloud ManagementComputerE-SignatureInformation TechnologySaaSSoftware
Responsibilities
Lead enterprise-wide UX architecture efforts across a suite of complex products, ensuring consistency, clarity, and usability at scale
Define and evolve navigation models, information architecture, and interaction frameworks to support end-to-end customer journeys
Collaborate with information architects, research, design systems, and accessibility teams to establish scalable UI patterns and structural standards
Conduct audits of current experiences to identify architectural gaps, redundancies, and usability issues
Map current and future-state workflows, taxonomies, and user mental models to align product vision with user needs
Facilitate cross-functional alignment sessions and workshops to drive shared understanding and decision-making
Advocate for user-centered thinking and guide teams in designing for real-world complexity across personas, roles, and use cases
Champion clear, intuitive structures that reduce friction, build trust, and strengthen the overall user experience
Qualification
Required
12+ years of experience in UX design or architecture, with a focus on enterprise SaaS or platform-level products
Experience with information architecture, interaction design, and navigational frameworks
Experience collaborating with product managers, engineers, and UX teams in an agile environment
Proven ability to simplify complexity, align stakeholders, and work across multiple product teams
Preferred
Strong portfolio of work demonstrating strategic thinking and system-level impact
Strong facilitation, storytelling, and communication skills
Experience with design systems, accessibility standards, or regulated industries (e.g. finance, legal, healthcare)
Benefits
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Company
Docusign
DocuSign helps small- and medium-sized businesses collect information, automate data workflows, and sign on various devices.
5001-10000 employees
H1B Sponsorship
Docusign has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (337)
2023 (236)
2022 (249)
2021 (236)
2020 (115)
Funding
Current Stage
Public CompanyTotal Funding
$1.29BKey Investors
Bank of AmericaFounders Circle CapitalGreenspring Associates
2025-05-27Post Ipo Debt· $750M
2018-04-27IPO
2016-10-12Secondary Market
Leadership Team
Allan Thygesen
Chief Executive Officer
Sagnik Nandy
Chief Technology Officer
Recent News
2026-01-07
2025-12-19
Company data provided by crunchbase