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My Family Lounge, An OpenGrowth.Ventures Company · 1 week ago

Account Recruiting Associate (Recruiting and Sales Focus)

United States

Full-time

Remote

Entry Level

$65K/yr - $70K/yr

2+ years exp

My Family Lounge is a company focused on enhancing clients' personal and professional lives through tailored support services. They are seeking an Account Recruiting Associate to assist in sourcing, screening, and onboarding household support professionals, while also providing sales support and relationship management.

Bookkeeping and PayrollEvent ManagementProperty ManagementTravel Agency

Hiring Manager

Brittany Sturla

Responsibilities

Assist the CEO and Account Recruiting Manager in conducting intake meetings with clients and internal team members to define job profiles and clarify role needs

Support in developing and implementing sourcing strategies to fill open positions, contributing to the end-to-end recruiting process from sourcing through onboarding

Help maintain recruiting dashboards, documentation, and candidate pipelines to ensure smooth operations and visibility across all active searches

Contribute to moving talent searches forward according to predetermined timelines by assisting with benchmarks, identifying bottlenecks, and prioritizing reqs in a fast-paced environment

Assist in core recruiting tasks such as sourcing, screening, interviewing, and preparing candidate summaries, while collaborating with the team to refine and elevate MFL’s overall recruiting process and service offerings

Support newly placed Assistants through their onboarding phase, helping them understand expectations, household preferences, and workflows during the first 90 days

Conduct regular check-ins with Assistants to assess alignment, identify concerns early, and provide coaching or escalation when appropriate

Document all touch points, updates, concerns, and action items directly in the client’s Slack channel to ensure full visibility and continuity across the team

Build strong, trusting relationships with Assistants to encourage open communication and ensure they feel supported throughout their placement

Track assistant engagement, schedule changes, and overall satisfaction using Slack and the CRM, collaborating with the CSM and CEO when necessary to promote long-term success

Facilitate clear communication between Assistants and Clients by relaying updates, clarifying expectations, and ensuring alignment throughout the placement

Assist with client email communication, including coordinating interview scheduling, sending confirmations, and ensuring both candidates and clients have everything they need prior to each meeting

Gather and document post-interview feedback from clients and candidates to help shape next steps in the placement process

Provide ongoing email updates to clients throughout recruitment and placement — including candidate presentations, search status updates, onboarding coordination, and follow-up communication

Collaborate with leadership to improve communication workflows, identify future hiring needs, and strengthen My Family Lounge’s overall recruiting and client service experience

Qualification

Private service experienceBachelor’s degreeCoordination skillsProactiveCommunicationOrganizational skillsInterpersonal skillsEmotional intelligenceDetail-orientedFast-paced environment

Required

Bachelor's degree or equivalent experience in business, client services, or a support-focused role

2 years of experience in private service (e.g., nanny, family assistant, personal assistant, house manager) or entry-level business roles that required strong communication, coordination, and organizational skills

Comfortable working PST/MST hours, within reason

Open to traveling to the Bay Area for an in-person interview

Strong interpersonal skills, emotional intelligence, and the ability to build rapport with clients and team members

Highly organized, proactive, and detail-oriented with the ability to manage multiple priorities in a fast-paced environment

Must be located within the United States