Project Manager (Customer Loyalty and Engagement Platform) jobs in United States
cer-icon
Apply on Employer Site
company-logo

The Planet Group · 1 week ago

Project Manager (Customer Loyalty and Engagement Platform)

The Planet Group is seeking a seasoned Project Manager to lead a critical digital transformation migrating their loyalty ecosystem from Tally to Capillary. This role is central to ensuring a seamless transition of member data while maintaining the integrity of multi-channel integrations.

ConsultingPharmaceuticalRecruitingStaffing Agency
check
H1B Sponsor Likelynote
Hiring Manager
Mike Griffin
linkedin

Responsibilities

End-to-End Migration Leadership: Spearhead the complex data migration process from Tally to Capillary, ensuring zero data loss and minimal operational downtime
Integration Management: Oversee the transition of 5+ API-based integrations, including POS systems, e-commerce platforms, and mobile applications
Technical Orchestration: Bridge the gap between cloud infrastructure requirements and security protocols to ensure a stable, compliant environment
Data Integrity: Lead Identity Resolution Mapping (Member ID mapping) to ensure guest profiles remain unified and accurate across systems

Qualification

Data MigrationAPI IntegrationsProject ManagementCloud EnvironmentsCybersecurity PrinciplesLoyalty SystemsSmartsheetIdentity Resolution

Required

8–12 years of dedicated Project Management experience, specifically within large-scale data migrations
Must have led at least one full-scale loyalty system migration, ideally within the hospitality or travel sector
Deep understanding of API-based integrations and the architectural differences between event-driven and batch loyalty processing
Strong grasp of cloud-based environments and foundational cybersecurity principles

Preferred

Direct experience migrating to or from Tally or Capillary
Proficiency in Smartsheet for project tracking and reporting
A proven track record of managing identity resolution and complex member mapping

Company

The Planet Group

twittertwittertwitter
company-logo
The Planet Group is a global advisory and staffing firm operating at the intersection of talent and transformation.

H1B Sponsorship

The Planet Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
MidOcean Partners
2021-05-27Acquired
2018-01-22Private Equity

Leadership Team

leader-logo
Tim Simmerly
Chief Executive Officer
linkedin
Company data provided by crunchbase