Johnson Hospitality · 2 weeks ago
Assistant General Manager
Johnson Hospitality is seeking an experienced hotel leader for the Four Points by Sheraton Tucson Airport. The Assistant General Manager will oversee the Front Office, Housekeeping, and Accounting, driving exceptional customer service and financial results while focusing on employee morale and guest satisfaction.
Responsibilities
Oversee the Front Office, Housekeeping, and Accounting
Inspire the team to achieve exceptional customer service and drive financial results
Focus on employee morale and guest satisfaction while meeting financial goals
Engage with all employees and guests effectively
Qualification
Required
Solid leader with strong interpersonal skills and emotional intelligence awareness
Oversight of the Front Office, Housekeeping, and Accounting
Ability to inspire the team to achieve exceptional customer service and drive financial results
Highly organized and able to work long hours
Proactive, adaptive, decisive, and reliable
Solid background and proven track record for running an exceptional hotel operation
Demonstrated productivity, meeting profit margins, and GSS growth
Focus on employee morale and guest satisfaction while meeting financial goals
Excellent communication skills for successful engagement with all employees and guests
Prior leadership experience
Strong understanding of the hotel industry
Strong background in customer service, safety, and food & beverage
Ability to deal with difficult situations and people while exhibiting professionalism
High level of technological understanding, including use of computer and various programs, including Excel and other Accounting software
Benefits
A competitive compensation package that will recognize the skill and experience needed to execute our revenue and customer service expectations.
A generous quarterly bonus program that will reward our team for driving revenue and GSS.
A competitive benefits package including: medical with a Health Saving Account option, dental, and vision.
401 (k) program with a 4% company match
Employee Assistance Program
Cell phone allowance
Associate Discount Program