ThinkTek - Orange County Managed IT Services & Business IT Support ยท 1 day ago
Business Analyst
ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business specializing in management and technology consulting services for the Federal Government. The Business Analyst will support federal programs by gathering requirements, documenting processes, and improving workflows to ensure systems meet mission and security requirements.
Customer ServiceInformation TechnologyIT InfrastructureIT ManagementManagement Information SystemsSecurity
Responsibilities
Elicit, analyze, and document business, functional, and technical requirements across diverse stakeholder groups
Develop and maintain user stories, epics, and acceptance criteria within Agile/Scrum delivery frameworks using JIRA or Azure DevOps
Create and maintain process maps, workflows, and functional specifications to guide development and modernization efforts
Support User Acceptance Testing (UAT), regression testing, and system validation, authoring test plans and executing validation scripts
Document and track compliance with security and accreditation (ATO, STIG) requirements for federal systems
Support continuous improvement by analyzing existing workflows and identifying opportunities for automation and optimization
Develop training materials, user guides, and SOPs to enhance stakeholder understanding and system adoption
Facilitate Agile ceremonies (backlog refinement, sprint planning, retrospectives) and serve as liaison between business users, developers, and project managers
Conduct data validation and quality assurance reviews to ensure reporting accuracy and compliance
Qualification
Required
Active Secret Clearance or clearance eligibility
Bachelor's degree in Business, Information Systems, or related field
Minimum 5 years of experience as a Business Analyst or Functional Analyst supporting federal or DoD programs
Experience with requirements gathering, documentation, and stakeholder communication
Proficiency in JIRA and/or Azure DevOps for backlog and workflow management
Knowledge of Agile/Scrum principles and the Software Development Life Cycle (SDLC)
Experience developing and executing UAT/regression test plans
Strong analytical, organizational, and communication skills
Preferred
Experience supporting DoD, Army, Air Force, or Department of State systems
Familiarity with system accreditation (ATO) processes and security documentation
Experience with SharePoint development or workflow automation
Background in cloud modernization or legacy system replacement projects
Experience authoring training materials, SOPs, and end-user documentation
Benefits
Medical, dental, and vision insurance
PTO
A variety of other paid leave options
Company
ThinkTek - Orange County Managed IT Services & Business IT Support
Orange County Managed IT Services
Funding
Current Stage
Early StageRecent News
Washington Technology
2025-12-20
Washington Technology
2025-11-26
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