Apply on Employer Site

Farmers Insurance · 2 days ago

Field Property Claims Adjuster: Elizabeth, NJ

Jersey City, NJ

Full-time

Hybrid

New Grad, Entry Level

$31.18/hr - $41.88/hr

Farmers Insurance is a company dedicated to delivering peace of mind to customers through protection and comprehensive advice. They are seeking a Field Property Claims Adjuster who will conduct investigations, assess property damage, and negotiate settlements while engaging with various stakeholders.

Auto InsuranceFinancial ServicesInsuranceLife Insurance

Responsibilities

Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements

Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment

Evaluate and report on potential subrogation opportunities

Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies

Perform duties independently, with work directly impacting management outcomes

Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards

Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties

Use strong customer service skills to negotiate with policyholders to settle the claim

Performs additional duties as assigned

Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days

Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals

Qualification

Claims handling softwareInsurance experienceCustomer service skillsConstruction experienceComputer literacyCommunication skillsEagerness to learnOutgoing personalityBilingual (Spanish/English)

Required

High School diploma or equivalent required

Excellent Customer service experience, preferably in a retail environment

Excellent communication skills – both oral and written

Computer Literate: MS Word, Excel, Outlook

Proficiency with smartphones and applications

Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss

Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators

Valid driver's license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle

Climb Ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day

Work in small, confined spaces that have been damaged; such as attics and crawlspaces

Achieve a minimum passing score on all claims training exams, if applicable

Preferred

Construction or Insurance experience is highly desirable and preferred

Bilingual candidates fluent in Spanish and English may be eligible for additional multilingual pay, based on business needs

Benefits

Medical

Dental

Vision

Health Savings and Flexible Spending Accounts

Life Insurance

Paid Time Off

Company

Farmers Insurance

Glassdoor3.2

The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products.

Founded in 1928