Platinum Coastal Group ยท 5 days ago
Brand Assistant
Greater Los Angeles, CA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $23/hrPlatinum Coastal Group is seeking a motivated and customer-focused Retail Assistant to support their retail operations and strengthen their brand presence. The Brand Assistant will represent the company's values, engage with customers, and assist in daily store operations to enhance sales and customer satisfaction.
Marketing & Advertising
Responsibilities
Greet and engage customers in a courteous, professional manner
Promote and recommend products in alignment with brand standards
Demonstrate thorough product knowledge to support customer decision-making
Maintain an organized, clean, and visually appealing retail environment
Assist customers by answering questions, addressing concerns, and providing exceptional service
Monitor and restock inventory to ensure product availability
Support the execution of promotional campaigns and in-store marketing activities
Stay informed about current sales, promotions, and brand initiatives
Collect customer feedback and share insights to improve service and offerings
Collaborate with team members to achieve sales goals
Participate in training sessions and team meetings for continuous development
Review sales reports to identify trends and contribute recommendations
Address and resolve customer issues promptly and professionally
Uphold company policies and maintain brand integrity in all customer interactions
Qualification
Required
High school diploma or equivalent required; bachelor's degree is a plus
Strong verbal and written communication skills
Ability to work flexible hours, including evenings and weekends
Basic math skills for cash handling and sales transactions
Excellent interpersonal skills and a positive, team-oriented attitude
Demonstrated ability to meet sales targets or performance goals
Understanding of retail merchandising and visual presentation standards
Experience handling customer inquiries and resolving concerns
Strong organizational skills and attention to detail
Ability to work independently while contributing to a collaborative team environment
Commitment to delivering an outstanding customer experience
Willingness to learn about new products, brand updates, and industry trends
Reliable transportation to commute to assigned retail locations
Preferred
Previous experience in retail or customer service preferred
Background in marketing, brand representation, or promotional work is a plus
Company
Platinum Coastal Group
At Platinum Coastal Group, we believe that investing in your advertising is just as important as investing in yourself.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase