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R1 RCM · 1 day ago

Financial Counseling Rep I

United States

Full-time

Remote

New Grad, Entry Level

$0/hr - $0/hr

0+ years exp

R1 RCM is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals and health systems. They are seeking a Financial Counseling Rep I to assist patients with financial obligations, identify assistance programs, and support them in completing applications for financial aid.

Health CareHospitalInformation TechnologyInfrastructureMedical

Responsibilities

Initiate process for collecting prepays due and perform follow up activity to ensure maximum collection is achieved

Identify hospital, public financial assistance programs for patients unable to meet their financial obligations

Work with Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage

Provide assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency

Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate

Contact/check insurance carriers and websites for non-automated eligibility and act as an advocate for the patient

Notify manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service

Perform all other duties and projects as assigned