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Benchmark · 1 day ago

Sr. Manager, IT Infrastructure

Tempe, AZ

Contract

Onsite

Senior Level, Lead/Staff

10+ years exp

Benchmark is dedicated to innovating for a healthier and better-connected world. The Sr. Manager of IT Infrastructure will oversee the company's IT infrastructure, focusing on cloud and on-premises hosting, networking, and storage systems, while leading a team of IT professionals to ensure reliability and security.

ElectronicsManufacturing

No H1B

U.S. Citizen Only

Responsibilities

Develop and implement IT infrastructure strategies, policies, and procedures

Collaborate with cross-functional teams to support business initiatives and projects

Lead and mentor a team of IT professionals, providing guidance and support for their professional development

Stay current with industry trends and emerging technologies to ensure the company’s IT infrastructure remains competitive and up-to-date

Assist in planning the IT infrastructure budget, ensuring cost-effective solutions and efficient resource allocation

Strong focus on Voice of the Customer (VOC) to achieve SLAs for system availability and ticket resolution

Manage and maintain the company’s networking infrastructure, including SD-WAN, LAN, and Campus-Area networks

Assist InfoSec team to achieve robust network security and compliance (e.g., ISO27001, NIST, CMMC)

Assist in the planning and execution of disaster recovery (DR) testing to achieve RPO and RTO objectives

Manage and maintain the company’s HCI platforms, currently using Nutanix and Scale Computing

Plan for sizing and scalability of company's HCI platforms based on IT roadmap and business needs

Advise and support cloud integration efforts, primarily Microsoft Azure

Ensure the reliability, security, and scalability of the hosting infrastructure to support business objectives

Assist in the management and maintenance of the company’s non-HCI systems (HP Nimble, VMware, vSAN)

Manage relationships with IT service vendors to ensure high-quality service delivery

Negotiate contracts and service level agreements (SLAs) with vendors

Monitor vendor performance and address any issues or discrepancies

Qualification

IT infrastructure managementHyper-Converged InfrastructureCloud computingNetwork administrationWindows Server administrationRH Linux administrationAnalytical thinkingIT service managementLeadershipProject management