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Capital Blue Cross · 1 week ago

Senior Business Systems Analyst

Harrisburg, PA

Full-time

Onsite

Senior Level

$73K/yr - $137K/yr

5+ years exp

Capital Blue Cross is committed to supporting its team and community, consistently recognized as one of the best workplaces in Pennsylvania. The Senior Business Systems Analyst will provide analytical, technical, and problem-resolution support to core systems while acting as a liaison between business and technical teams to meet business needs.

ConsultingHealth CareHealth InsuranceProfessional Services

Responsibilities

Work with a cross-functional team on large scale projects. Identify potential projects risks and contingencies

Elicit and document detailed business requirements to support system and process changes for cross-functional projects. Considers root cause analysis and identifies process improvement opportunities

Apply practical application and industry knowledge to decision making and strategic initiatives

Make complete technical and business process recommendations including ROI, estimated time required and other documentation that supports the project life cycle. Serve as liaison between business process experts and technology experts in order to elicit business requirements and translate to technical teams

Evaluate and effectively communicate testing defects and negative business impacts to ensure they are being addressed with a sense of urgency

Develop the test strategy and planning documents. Coordinate and communicate test strategy to project sponsors, and management. Ability to serve as a Test Lead on complex projects and provide test execution support as needed. Ability to write test plans and enter into defined testing tools. Assign testing tasks as needed to project testers. Monitor activities assigned to testers and ensure testing is completed by the due date. Review and coordinate testing with business areas. Communicate test status and milestones to dept and project management

Qualification

Business analysisTesting strategy developmentTechnical documentationHealth care industry knowledgeProject managementAnalytical skillsProblem resolutionCommunication skillsTeam collaboration

Required

5 years relevant industry experience or work in a similar field

Knowledge of the health care industry and corporate structure

Knowledge of data processing terminology and concepts

Strong analytical skills with the ability to analyze problems and issues, determine impact, and develop business solutions for system changes

Ability to act as a liaison and recommend solutions to a variety of departments, as well as other Plans and other external business partners

Ability to effectively communicate in writing and verbally with technical and non-technical audiences

Proven ability to thrive in fast-paced environments, efficiently managing multiple responsibilities while maintaining a flexible and adaptable approach

Skilled in quantifying and prioritizing assigned tasks, adapting to changing priorities, and performing duties with minimal supervision

Experience working with Capital core systems or an integrated business systems that handles claims processing, membership, billing, network, clinical, customer service, and product processes