BlueStar Resort & Golf · 1 day ago
Guest Service Professional, Golf Operations
Queen Creek, AZ
Part-time
Onsite
New Grad, Entry Level
$15.15/hr - $15.15/hrBlueStar Resort & Golf is a premier country club offering exceptional golf and recreational facilities. The Guest Service Professional supports daily operations for the golf course, ensuring a safe and enjoyable experience for players through customer service and equipment management.
ArchitectureHospitalitySports
Responsibilities
Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals
Provide information about golf course conditions and the day’s activities and events to the First Tee Hosts, Player Assistants, Golf Shop staff, and other team members so they have the information they need to provide a safe and enjoyable golf experience for the players
Maintain effective communication with all team members throughout the day to maintain a smooth, informed, safe, and consistent atmosphere for guest services operations
Provide exceptional customer service; professionally respond to all guest concerns
Help manage and maintain rental equipment, golf carts, golf bag storage, and other guest service supplies
Report equipment repair issues or unsafe conditions or accidents to a supervisor
Welcome and establish initial connection with golfer or group of players.Load golf clubs onto the golf cart.Direct player(s) to the Golf Shop.Prepare the golf cart with cooler, pencil, tees, scorecards, etc. for the day.Meet player(s) at first tee
After the game, meet the player(s) at Guest Service.Suggest dining and clean clubs while they are in the restaurant or load clubs in car
Clean golf cart, check air in the tires, and restock for another group
Assist in tournament operations with the Tournament Coordinator and Head Golf Professional
Be able to perform role as a Practice Facility Host, Player Assistant, and First Tee Host, as assigned
Know Golf Shop products and Club services and be able to respond to questions and suggest beneficial products and services
Other duties and responsibilities may be assigned
Qualification
Required
High School diploma or equivalent preferred
Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities
Desire to contribute to a productive work environment by maintaining a good attitude with coworkers and the public
Must be self-motivated, follow direction, and able to work independently with little supervision
Must demonstrate initiative—ability to think, work, and make independent decisions, based on sound judgment
Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness
Must be comfortable working in a fast-paced environment where continuous improvement is expected
This position requires a flexible schedule to include early mornings, evenings, and weekends
Valid driver's license is required
Benefits
Company medical, dental and life insurance plans
Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year
7 paid holidays annually
Paid Sick Leave in accordance with state guidelines
401(k) plan after completion of 30 days of service
Company
BlueStar Resort & Golf
BlueStar Resort & Golf is a hospitality company that offers landscape design and management services.
Founded in 2005
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kevin Jackson
Chief Financial Officer
Company data provided by crunchbase